Ronald Wan
Network Engineer
Sydney
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
4
4
Certifications
Work History
Contract Network Engineer
Sunthy Cloud Technology Ltds @ ICBC
05.2024 - 05.2025
- Responsible for system architecture design, management, maintenance, OA network support, and troubleshooting to ensure continuous system availability;
- Implement and manage system security measures to protect against external attacks, internal threats, and ensure regulatory compliance;
- Optimize system performance and resources management to ensure efficient handling of business and project demands;
- Develop and execute data backup and recovery strategies to ensure data security and business continuity;
- Provide technical support to internal users, resolving issues related to system usage;
- Implement ATM machine device replacement
Senior Network Engineer
M.I.P. International Limited
08.2022 - 05.2024
- Provide on-site technical support for customer service delivery and availability
- Provide enterprise network infrastructure with Huawei product (i.e USG6000 series, NetEngine 8000 series, S6700 series)
- Acts as the primary onsite technical contact, providing customer visibility, troubleshooting support and problem resolution for corporate customers
- Able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved
- Implement government network deployment projects i.e. firewall migration, switch/router deployment, load balancer setup for government department(WTKS, HA,Tamar government office, OGCIO, HA)
- Huawei products distribution
- Identify network security issue and/or area of improvement and track the mitigation progress till completion.
- Assist in reviewing the network security design of new project architecture designs.
- Prepare standard work procedure and guidelines and contribute ideas to drive quality outputs.
- Liaise with other internal counterparts / vendors on technical support issues and change issues.
- Prepare project documentation, test plan and conduct technical briefings, coordinate DR drills & non-functional User Acceptance Test (UAT) with project teams.
- On call for ad hoc or emergency service out of office hours when required.
Senior Technical Officer
HKT
11.2021 - 07.2022
- To produce the SA&D document
- Carry out Wi-Fi system(i.e. A installation and maintenance work
- Conduct site survey to measure Wi-Fi signal coverage and prepare report
- Perform preventive maintenance at customer site to ensure the Wi-Fi network is in operational
- To provide project implementation
- Responsible for network setup, support, deployment and administration including firewall, SD-WAN, VPN, VLAN, WLAN, Switch, VC, Wireless router/AP, etc.
- Provide on-call support for production incidents, emergency on-site support and perform shift duties as required
- Coordinate design, installation, testing and commissioning with both internal and external parties such as team members, customers, signaling interface contractors, suppliers and subcontractors
- Coordinate with large scale infrastructure Wi-Fi Project deployment, T&C and UAT testing. (i.e AIRSIDE in Kai Tak)
Network Engineer
K. Wah International Ltd.
10.2019 - 10.2021
- Monitor and maintain the performance of network engineering (IP Routing, Ethernet Switching, VPN, etc.) and Wi-Fi access point.
- Troubleshoot network related issues on applications
- Provide enterprise network infrastructure solution (i.e SDN, SD-WAN, mpls vpn, DMVPN, SSL vpn)
- Cisco product distributor (i.e Cisco nexus 9000 series router, Cisco ACI, Cisco Catalyst 9300 switches)
- Assist in managing, configuring, and maintaining security & risk tools and technologies, such as firewalls, antivirus, Splunk, Qualys & Force point
- Conduct risk and security reviews on products as directed by the IT Security Manager or IS management.
- Provide daily operations of SOC, monitor and handle alerts and cyber incidents in a timely manner.
- Configure and setup Firewall Security for critical business applications
- Design, configure and setup secure network switching and wireless environment
- Participate in the design of multi-server environments
- Create and maintain Network documentation
- Assist with Disaster Recovery simulation exercises
- Perform system upgrade, data backup/restoration
Technical Officer
PCCW Solutions
03.2018 - 09.2019
- Assist in planning, organizing and performing technical operations, maintenance/repair and project works for air traffic control (ATC), airport related systems or electronic/IT equipment/systems and its ancillary support facilities
- Assist in planning, organizing, supervising and/or directly carrying out maintenance/repair works of systems/equipment and conducting system review to ensure system reliability and availability
- Man and operate round-the-clock technical operation centre in roster basis for system/equipment monitoring or remote control, fault report handling, service or equipment restoration, execution of emergency procedure(s) and etc
- Assist in or directly and dependently carrying out equipment preventive/corrective maintenance, on-site equipment installation, testing and commissioning, fault diagnosis and repair according to a rectification plan/solution as well as helping one's supervisor in preparing fault/problem investigation report and/or procurement plan for spare parts or maintenance/repair services
- Assist in coordination with various internal and external parties such as various government departments, local or oversea airport authority, vendors/suppliers, sub-contractors and so on for project, operations and maintenance works
Education
Telecommunications Engineering
University of Wollongong
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Foundation Studies University of New South Wales
Skills
- Java Programming
- SQL Programming
- Cisco Networking
- Juniper Networking
Certification
JNCIA
Timeline
Contract Network Engineer
Sunthy Cloud Technology Ltds @ ICBC
05.2024 - 05.2025
Senior Network Engineer
M.I.P. International Limited
08.2022 - 05.2024
Senior Technical Officer
HKT
11.2021 - 07.2022
Network Engineer
K. Wah International Ltd.
10.2019 - 10.2021
Technical Officer
PCCW Solutions
03.2018 - 09.2019
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Foundation Studies University of New South Wales
Telecommunications Engineering
University of Wollongong
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