Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronald Wan

Network Engineer
Sydney

Overview

7
7
years of professional experience
2018
2018
years of post-secondary education
4
4
Certifications

Work History

Contract Network Engineer

Sunthy Cloud Technology Ltds @ ICBC
05.2024 - 05.2025
  • Responsible for system architecture design, management, maintenance, OA network support, and troubleshooting to ensure continuous system availability;
  • Implement and manage system security measures to protect against external attacks, internal threats, and ensure regulatory compliance;
  • Optimize system performance and resources management to ensure efficient handling of business and project demands;
  • Develop and execute data backup and recovery strategies to ensure data security and business continuity;
  • Provide technical support to internal users, resolving issues related to system usage;
  • Implement ATM machine device replacement

Senior Network Engineer

M.I.P. International Limited
08.2022 - 05.2024
  • Provide on-site technical support for customer service delivery and availability
  • Provide enterprise network infrastructure with Huawei product (i.e USG6000 series, NetEngine 8000 series, S6700 series)
  • Acts as the primary onsite technical contact, providing customer visibility, troubleshooting support and problem resolution for corporate customers
  • Able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved
  • Implement government network deployment projects i.e. firewall migration, switch/router deployment, load balancer setup for government department(WTKS, HA,Tamar government office, OGCIO, HA)
  • Huawei products distribution
  • Identify network security issue and/or area of improvement and track the mitigation progress till completion.
  • Assist in reviewing the network security design of new project architecture designs.
  • Prepare standard work procedure and guidelines and contribute ideas to drive quality outputs.
  • Liaise with other internal counterparts / vendors on technical support issues and change issues.
  • Prepare project documentation, test plan and conduct technical briefings, coordinate DR drills & non-functional User Acceptance Test (UAT) with project teams.
  • On call for ad hoc or emergency service out of office hours when required.

Senior Technical Officer

HKT
11.2021 - 07.2022
  • To produce the SA&D document
  • Carry out Wi-Fi system(i.e. A installation and maintenance work
  • Conduct site survey to measure Wi-Fi signal coverage and prepare report
  • Perform preventive maintenance at customer site to ensure the Wi-Fi network is in operational
  • To provide project implementation
  • Responsible for network setup, support, deployment and administration including firewall, SD-WAN, VPN, VLAN, WLAN, Switch, VC, Wireless router/AP, etc.
  • Provide on-call support for production incidents, emergency on-site support and perform shift duties as required
  • Coordinate design, installation, testing and commissioning with both internal and external parties such as team members, customers, signaling interface contractors, suppliers and subcontractors
  • Coordinate with large scale infrastructure Wi-Fi Project deployment, T&C and UAT testing. (i.e AIRSIDE in Kai Tak)

Network Engineer

K. Wah International Ltd.
10.2019 - 10.2021
  • Monitor and maintain the performance of network engineering (IP Routing, Ethernet Switching, VPN, etc.) and Wi-Fi access point.
  • Troubleshoot network related issues on applications
  • Provide enterprise network infrastructure solution (i.e SDN, SD-WAN, mpls vpn, DMVPN, SSL vpn)
  • Cisco product distributor (i.e Cisco nexus 9000 series router, Cisco ACI, Cisco Catalyst 9300 switches)
  • Assist in managing, configuring, and maintaining security & risk tools and technologies, such as firewalls, antivirus, Splunk, Qualys & Force point
  • Conduct risk and security reviews on products as directed by the IT Security Manager or IS management.
  • Provide daily operations of SOC, monitor and handle alerts and cyber incidents in a timely manner.
  • Configure and setup Firewall Security for critical business applications
  • Design, configure and setup secure network switching and wireless environment
  • Participate in the design of multi-server environments
  • Create and maintain Network documentation
  • Assist with Disaster Recovery simulation exercises
  • Perform system upgrade, data backup/restoration

Technical Officer

PCCW Solutions
03.2018 - 09.2019
  • Assist in planning, organizing and performing technical operations, maintenance/repair and project works for air traffic control (ATC), airport related systems or electronic/IT equipment/systems and its ancillary support facilities
  • Assist in planning, organizing, supervising and/or directly carrying out maintenance/repair works of systems/equipment and conducting system review to ensure system reliability and availability
  • Man and operate round-the-clock technical operation centre in roster basis for system/equipment monitoring or remote control, fault report handling, service or equipment restoration, execution of emergency procedure(s) and etc
  • Assist in or directly and dependently carrying out equipment preventive/corrective maintenance, on-site equipment installation, testing and commissioning, fault diagnosis and repair according to a rectification plan/solution as well as helping one's supervisor in preparing fault/problem investigation report and/or procurement plan for spare parts or maintenance/repair services
  • Assist in coordination with various internal and external parties such as various government departments, local or oversea airport authority, vendors/suppliers, sub-contractors and so on for project, operations and maintenance works

Education

Telecommunications Engineering

University of Wollongong

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Foundation Studies University of New South Wales

Skills

  • Java Programming
  • SQL Programming
  • Cisco Networking
  • Juniper Networking
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Certification

JNCIA

Timeline

Contract Network Engineer

Sunthy Cloud Technology Ltds @ ICBC
05.2024 - 05.2025

Senior Network Engineer

M.I.P. International Limited
08.2022 - 05.2024

Senior Technical Officer

HKT
11.2021 - 07.2022

Network Engineer

K. Wah International Ltd.
10.2019 - 10.2021

Technical Officer

PCCW Solutions
03.2018 - 09.2019

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Foundation Studies University of New South Wales

Telecommunications Engineering

University of Wollongong
Ronald WanNetwork Engineer