Microsoft Software
Siu Long Lau
Student
Shatin
Summary
A highly professional representative well-versed in student outreach and engagement. Proven track record in organizing and leading campus tours, providing valuable information to prospective students, and enhancing institution's image. Focused on fostering team collaboration and achieving impactful results in dynamic environments. Known for strong communication abilities and adaptability.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Student Ambassador
Hang Seng University of Hong Kong
10.2024 - Current
- Developed essential leadership skills through participation in specialized training programs and workshops offered by the university.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Contributed to a positive campus atmosphere by creating welcoming spaces for new students to connect with one another.
- Serving as event emcee, tour guide for visitors, and guest greeter in different ceremonies.
Restaurant Waiter
Hong Kong Ocean Park Marriott Hotel
04.2023 - Current
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Volunteer
Rotaract Club of Hong Kong
09.2022 - 08.2024
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Cultivated a strong network of providers delivering necessary assistance to the handicapped and elderly community.
- Coordinated with different service providers to meet clients' individual needs.
Education
BBA - Professional Accountancy
The Hang Seng University of Hong Kong
Shatin, Hong Kong08.2027
Associate of Science - Information Technology
Hong Kong Community College
Hung Hom, Hong Kong08.2024
Skills
- Efficient multitasking
- Multifaceted thinking
- Problem-solving
- Enhanced compressive strength
- Empathetic communication skills
- Workforce management
Software
Programming
Timeline
Student Ambassador
Hang Seng University of Hong Kong
10.2024 - Current
Restaurant Waiter
Hong Kong Ocean Park Marriott Hotel
04.2023 - Current
Volunteer
Rotaract Club of Hong Kong
09.2022 - 08.2024
BBA - Professional Accountancy
The Hang Seng University of Hong Kong
Associate of Science - Information Technology
Hong Kong Community College