RODELMA SANTOS
SALES REPRESENTATIVE
MEYCAUAYAN CITY
Summary
Proven MEDTRONIC PHILIPPINES sales achiever with expertise in sales development and interpersonal communication, adept at expanding customer bases and fostering strong relationships. Excelled in contract negotiations and customer satisfaction, significantly enhancing sales revenue and team performance. Demonstrates exceptional customer retention and lead prospecting abilities, driving long-term business growth.
Overview
14
14
years of professional experience
Work History
MEDICAL SERVICE SALES REPRESENTATIVE
MEDTRONIC PHILIPPINES
07.2021 - Current
- Expanded customer base through customer visit, sales and marketing promotion, networking, and relationship building.
- Fostered collaborative environment, sharing best practices among sales team.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
UNIT SALES MANAGER
RG MEDITRON INC.
07.2010 - 06.2021
- Managed complex contract negotiations with clients, resulting in mutually beneficial agreements that fostered ongoing relationships.
- Enhanced customer satisfaction with personalized service and prompt resolution of issues.
- Optimized resource allocation by closely monitoring the performance metrics of each sales representative.
- Developed a high-performing sales team through continuous coaching, training, and performance evaluations.
- Implemented data-driven decision-making techniques for better forecasting and target-setting in the sales department.
- Established strong relationships with key clients, contributing to long-term business growth.
Education
Bachelor of Science - Nursing
OUR LADY OF FATIMA UNIVERSITY
VALENZUELA CITY, MANILA, PHILIPPINES 04.2001 -
Skills
Sales Development
Customer Needs Assessment
Sales closing
Customer Retention
Customer Relationship Building
Lead prospecting
Interpersonal communication skills
Customer Service
Timeline
MEDICAL SERVICE SALES REPRESENTATIVE
MEDTRONIC PHILIPPINES
07.2021 - Current
UNIT SALES MANAGER
RG MEDITRON INC.
07.2010 - 06.2021
Bachelor of Science - Nursing
OUR LADY OF FATIMA UNIVERSITY
04.2001 -
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