Rimsha Mehmood
Tin Shui Wai,NYL
Summary
Born and raised in Hong Kong with a Pakistani Background, I was quickly introduced to a multicultural environment which I'm grateful for. Working with different nationalities and being able to use dynamic hospitality skills to make a guest happy has always been very rewarding to me. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
6
6
years of professional experience
Work History
English Tutor
Prism Art Academy
11.2020 - Current
- Issued reports updating students, parents and teachers on student progress.
- Evaluated student performance, identified improvement areas and set tasks to aid goal achievement.
- Assisted students in developing study skills and strategies.
- Mentored students in proper punctuation, spelling and sentence structure use.
- Conducted academic skill reviews and led workshops to develop writing skills and language comprehension.
- Administered standardized tests to assess student strengths and weaknesses.
- Developed methods to motivate and engage students in learning.
Community Manager
First4Figures
04.2022 - 02.2023
- Conversion-oriented social media marketing manager with 1 year experience on fast-paced content team.
- Increased Facebook conversion rate by 40% with new content strategy.
- Identified more accurate target customer base which increased retention by 15%.
- Wrote, edited, and published content to share on all brand's company social media profiles and partner channels.
- Maintained brand innovation and kept abreast of latest social media trends.
- Work closely with Content, Design, and Video teams to develop innovative and on-brand social content.
- Able to manage social media production schedules.
English Tutor
Po Leung Kuk Horizon East Primary School
06.2020 - 10.2020
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Led tutoring workshops for groups of students with related tutoring needs.
- Monitored student progress and provided feedback and support.
Marketing Intern
Plaza Premium Lounge
01.2020 - 04.2020
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Identified appropriate marketing channels and target customers for campaigns.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
Well-Rounded Education Centre — English/Arts/Liber
Well-Rounded Education Centre
01.2018 - 01.2019
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Helped students prepare for tests and exams by providing guidance, motivation and encouragement.
- Provided homework assistance using specific curriculum and materials.
Receptionist
Casa Lisboa
06.2017 - 12.2017
- Maintained confidentiality of information regarding clients and company.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Responded to inquiries from callers seeking information.
Education
Associate of Arts - Digital Visual Design
Community College of City University of Hong Kong
Kowloon TongHigh School Diploma - Arts and Tourism and Hospitality Studies, English, Chinese, Mathematics, Liberal Studies
Delia Memorial School (Broadway)
Mei Foo2017
Skills
- AD OPT Altitude
- Regulation and Compliance Monitoring
- Conflict Resolution Techniques
- Microsoft Office
- Positive Atmosphere Promotion
- Attentive
- Good Communication Skills
- Storage Procedures
- Speech Clarity
- Bilingual
Languages
English, Urdu, Punjabi
Native language
Hindi
Proficient
C2
Chinese (Cantonese)
Upper intermediate
B2
Nepali
Elementary
A2
Timeline
Community Manager
First4Figures
04.2022 - 02.2023
English Tutor
Prism Art Academy
11.2020 - Current
English Tutor
Po Leung Kuk Horizon East Primary School
06.2020 - 10.2020
Marketing Intern
Plaza Premium Lounge
01.2020 - 04.2020
Well-Rounded Education Centre — English/Arts/Liber
Well-Rounded Education Centre
01.2018 - 01.2019
Receptionist
Casa Lisboa
06.2017 - 12.2017
Associate of Arts - Digital Visual Design
Community College of City University of Hong Kong
High School Diploma - Arts and Tourism and Hospitality Studies, English, Chinese, Mathematics, Liberal Studies
Delia Memorial School (Broadway)
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