Ricky Huang
Managment And Finance
Hong Kong
Summary
I am a self-motivated and detail oriented professional with excellent communication skills which have enable me to build a strong relationship with management, customers and colleagues and the ability to perform under pressure and handle deadlines. Cheerful, strong sense of responsibility, team player and well organized. Fluency in spoken English, Mandarin and Cantonese. Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. [Area of expertise].
Overview
23
23
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Managing Director
Zenwo Trading International
Hong Kong
01.2010 - Current
- Liaise and coordinate with clients, suppliers and sub-contractors about scrap material, E-waste, paper and plastic
- To oversee the recruitment exercises of contract staff for the Division, subsequent personnel services and other related administrative work such as appointment, resignation, payroll, renewal of employment contracts, conduct and discipline as well as staff complaints, etc
- To assist in the financial resource management including preparation of budget estimates and monitoring of the expenditure of the Division
- To coordinate and consolidate new spending initiatives, as well as resolve finance and supplies issues with relevant parties
- To handle human resources management matters such as providing advice and guidance to subject officers for handling staff performance issues, as well as re-organization and staff deployment plans of the Division
- To handle building management and office accommodation matters of the Division
- To supervise a team of around 30 supporting staff and Machinery operation
- To perform other duties as assigned by the supervisors
- Provide support in the routine orders for the daily purchasing activities in the Department
- Handle the daily purchase requisitions from various sites
- Issue and follow up Purchase Order with suppliers on scrap material and E-waste
- Co-ordinate with suppliers to ensure pricing, quality and on-time deliveries
- Manage and update the subcontractors’ documents
- Monitor documentations of vehicles licenses for the recycling transportation.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success
Bank Teller
CBA
9 1999 - 1 2002
- Perform teller duties in branch, including to handle counter transactions in cash, cheque and foreign exchange
- Deliver quality customer services through counter transactions
- Provide efficient and customer-focused service to meet customers' needs and exceed expectations
- Identify cross-selling opportunities proactively and make referrals to sales staff to promote banking products and offer differentiated banking solutions
- Maintain good relationship with both existing and new clients
- Responsible for all kinds of marketing supports and administrative works
- Support back-end branch operations.
Financial Planner
CBA
01.2004 - 01.2010
- Meet with client to determine client requirement and expectations
- Provide financial planning advice including Superannuation, life insurance, risk management, retirement planning, asset allocation and estate planning
- Provide advice in Managed Investment
- Provide appropriate and timely information and advice to clients
- Conduct research to support recommendations
- Record and Implement client instructions
- Comply with financial services legislation, regulations and codes of practice
- To build up close relationship with clients and review their investment portfolios periodically
- To assist in management work for developing a new team
- Help clients achieve financial growth.
Loan Service Operator
CBA
01.2002 - 01.2004
- Explore neighborhood sales opportunities and establish local sales network to solicit personal loans & credit card business via direct selling to meet individual sales target
- Take part in sales and promotion programs to acquire business opportunities and ensure satisfactory after-sales services
- Handle and follow up customer’s enquiries on company products and services
- Maintain and develop relationship with potential customers
- Handle customer’s enquiry via different channels e.g
- Over phones, counter, Internet, mail in and fax in
- Responsible for loan and security documents for syndication loans
- Liaise with other counterparts to ensure proper and efficient loans operations.
Education
Statement of Attainment in IATA Fares and Ticketing I & II (AU) - Fares And Ticketing
The International Air Transport Association
Australia 09.1999 - 11.1999
Responsible Service of Alcohol Course – AHA (AU) -
Australian Hotels Association
Sydney 02.2001 - 02.2001
Bachelor of commerce - NSW University (AU) -
New South Wales University
Australia 08.1999 - 04.2002
Certificate IV in business (Business Management) - Business Enterprise Centre Northside (AU) -
Teletech University
Sydney 04.2005 - 04.2005
Certification of Completion Agent: After Call Work -Teletech University (AU) -
Teletech University
Sydney 11.2006 - 04.2007
Agent: Effective Listening 1: Overview -Teletech University (AU) -
Teletech University
Sydney 12.2006 - 04.2007
Agent: Reflecting Customer Speech Patterns -Teletech University -
Teletech University
Sydney 01.2007 - 07.2007
Agent: Voice Tone -Teletech University (AU) - undefined
Agent: Dealing With Angry Customers: Techniques -Teletech - undefined
Agent: Code of Conduct -Teletech University (AU) -
Teletech University
Sydney 09.2007 - 11.2007
Agent: Average Handle Time -Teletech University (AU) - undefined
Agent: Interacting With Different Customer Types -Teletech University - undefined
Agent: Identifying Customer Needs -Teletech University (AU) - undefined
Agent: Asking Questions Effectively -Teletech University (AU) - undefined
Agent: Handling Challenging Situations -Teletech University (AU) - undefined
Agent: Positive Focus and Confidence -Teletech University (AU) - undefined
Agent: Making A Connection -Teletech University (AU) -
Teletech University
Sydney 02.2007 - 02.2007
Agent: Revealing Customer Needs -Teletech University (AU) -
Teletech University
Sydney 01.2007 - 03.2007
Agent: Controlling The Conversation -Teletech University (AU) -
Teletech University
Sydney 11.2006 - 04.2007
Diploma of Financial Services - Financial Planning - AIFA (AU) - Financial Services
Australian Institute of Financial Services And Acc
Sydney 03.2007 - 04.2008
Bachelor of Business Administration – UMT (USA) - Business Management
The University of Management And Technology
USA 02.2020 - 07.2022
Skills
Sales Leadership
Mentoring and training
Recruitment Strategies
Business Development
Client Relationships
Business Administration
Operations Management
Strategic Planning
Staff Management
Financial Management
Business Planning
Project Management
Budget Management
Personal Information
Date of Birth: 08/30/1979
Timeline
Bachelor of Business Administration – UMT (USA) - Business Management
The University of Management And Technology
02.2020 - 07.2022
Managing Director
Zenwo Trading International
01.2010 - Current
Agent: Code of Conduct -Teletech University (AU) -
Teletech University
09.2007 - 11.2007
Diploma of Financial Services - Financial Planning - AIFA (AU) - Financial Services
Australian Institute of Financial Services And Acc
03.2007 - 04.2008
Agent: Making A Connection -Teletech University (AU) -
Teletech University
02.2007 - 02.2007
Agent: Reflecting Customer Speech Patterns -Teletech University -
Teletech University
01.2007 - 07.2007
Agent: Revealing Customer Needs -Teletech University (AU) -
Teletech University
01.2007 - 03.2007
Agent: Effective Listening 1: Overview -Teletech University (AU) -
Teletech University
12.2006 - 04.2007
Certification of Completion Agent: After Call Work -Teletech University (AU) -
Teletech University
11.2006 - 04.2007
Agent: Controlling The Conversation -Teletech University (AU) -
Teletech University
11.2006 - 04.2007
Certificate IV in business (Business Management) - Business Enterprise Centre Northside (AU) -
Teletech University
04.2005 - 04.2005
Financial Planner
CBA
01.2004 - 01.2010
Loan Service Operator
CBA
01.2002 - 01.2004
Responsible Service of Alcohol Course – AHA (AU) -
Australian Hotels Association
02.2001 - 02.2001
Statement of Attainment in IATA Fares and Ticketing I & II (AU) - Fares And Ticketing
The International Air Transport Association
09.1999 - 11.1999
Bachelor of commerce - NSW University (AU) -
New South Wales University
08.1999 - 04.2002
Bank Teller
CBA
9 1999 - 1 2002
Agent: Voice Tone -Teletech University (AU) - undefined
Agent: Dealing With Angry Customers: Techniques -Teletech - undefined
Agent: Average Handle Time -Teletech University (AU) - undefined
Agent: Interacting With Different Customer Types -Teletech University - undefined
Agent: Identifying Customer Needs -Teletech University (AU) - undefined
Agent: Asking Questions Effectively -Teletech University (AU) - undefined
Agent: Handling Challenging Situations -Teletech University (AU) - undefined
Agent: Positive Focus and Confidence -Teletech University (AU) - undefined
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