Developed sales plans and created sales materials to pitch property development customers, successfully achieving annual sales targets.
Collaborated with cross-functional teams, including manufacturing, sales administration, and supply chain, to ensure timely completion of construction projects.
Negotiated trade terms and project timelines with vendors, maximizing company margins and ensuring profitable project delivery with low risk.
Identified and cultivated new customer segments, such as hospitals, to expand market coverage.
Trained and coached the sales administration team to deliver high-standard customer service, handle customer inquiries and complaints effectively.
Monitored quarterly sales performance and provided constructive feedback to team members for continuous improvement.
Cultivated strong and long-lasting relationships with major property development customers, resulting in repeat business and revenue growth.
Marketing Assistant
Rebel Angelo (Internship)
06.2019 - 07.2020
Handled digital communication contents (KOL & influencers, social media portals monitoring, video shooting).
Managed MNC brands portfolio including Unilever, Swisse, Wacoal and Bio Derma.
Managed and controlling budget on digital marketing campaigns
Evaluated customer research, market conditions and competitor data
Crafted creative copy writing across digital platforms.
Built a good relationship with working vendors and partners.
Adapted multitasking in busy, intensive and demanding working environment.
Identified appropriate marketing channels and target customers for campaigns.
Counter Service Officer
Hang Seng Bank
09.2017 - 01.2018
Provided quality and efficient counter transactions services
Handled customers' requests, enquiries and complaints smoothly
Deal with customers enquiries and build new business through cross-selling various banking products.