Rango Hung

· Liaise the monthly leasing of hotel accommodation in all day-to-day operations; producing timely reports to DOSM;

· Coordinate all monthly leasing-related interactions and relationships with both internal and other department;

· Conduct tours, diligently pursue the close of each sale, perform follow-ups, and complete leasing paperwork with prospective residents;

· Assist leasing/ travel agents with completing the sale if necessary;

· Explain the lease in detail to Corporate Accounts or individual guests;

· Attend “Open-Day” for monthly leasing promotion.

● Directly report to Owner;

● Preparations for the opening of the company;

● Overseeing the operation of 3D Scanning Detection & Treatment Center;

● Managing related operations and manning, such as Receptionist, Promoter and Therapist their duty roster and monthly salary report;

● Handle clients' data system administration;

● Communicate with the local schools for further business development (provide some I.T. program and 3D Scanning Detection service to the students);

● Business development and enhance relationship with business partners;

● Prepare all materials such as research data and PowerPoint for business activity;

● Handle ad-hoc duties assigned by the owner.

● Directly report to General Manager;

● Focus on business development of accommodation & event segment;

● Sales strategy and effective implementation of this strategy for the corporate segment;

● Responsible for telephone and physical sales calls on accounts prospect for new clients and maintain current relationships, as well as data-base development for marketing;

● Generate action plan and yearly budget for Corporate segment business, Long Staying business & Event segment;

● Establish and maintain effective working relationships with local company clients and end-users. Revert the different booking sources to make booking with hotel directly;

● In-charge toward Wedding Expo.

● Assist DOSM to monitor and provide training to sales team;

● To prepare and set up pre-opening guideline and procedure for implementation;

● Business Development of accommodation, function room, Food & Beverage, raise hotel brand and promote to Kowloon Bay corporate guests;

● Provide timely sales reports, market intelligence, competitive products, market behavior updates and recommend changes to adapt to most up to date market needs;

● Set up strategy for corporate segment for business acquisition;

● Regularly meet with target clients to introduce hotel offering, gather industry intelligence;

● Communicate with the end-user directly to keep a good relationship for future opportunities.

● Supervisor the Leasing team & Hotel team and report to Group DOSM;

● Review the leasing strategies based on analysis of the business environment, current and forecasted occupancy, and submit upcoming promotion and rate proposal to Group DOSM;

● Send out the update rate to all sites and leasing team every Monday if needed (Serviced Apartments);

● Gather and report market intelligence on competitors (Serviced Apartments);

● Submit a leasing summary report to Group DOSM;

● Prepare the selling rate chart and propose to Group DOSM (Hotels);

Develop and implement Account Management

● Assist DOS to supervise subordinate;

● Develop and implement Account Management;

● Construct sales strategies according to market dynamic and global economic environment and execute effectively to maximize revenue;

● Identify and source new businesses for continual acquisition and development of key account;

● Reactive non-productive but potential accounts i.e. Li & Fung Trading Co Ltd, Foster Electric HK Co. Ltd, etc;

● Mainly handle Entertainment Firm & University market (MICE

business);

● Maintain good relationships with the media for further joint promotion.

● Directly report to VP-Sales;

● Lead, develop, plan, implement and execute tactics and programs in accordance to the new business model and strategy;

● Achieve agreed room revenue and MICE target; develop strong incremental business to sustain continuous growth and responsible for hotel key account;

● Maintain repeat business by means of keeping close contact with potential and established accounts.

2nd time joined

● Assist DOSM in developing strategic plan;

● Forecast and analyze markets trends in the hotel industry and make the maximize revenue;

● In-charging in implementing overall sales strategy;

● Develop and implement account management;

● Support, provide guidance and benchmarking to junior members;

● Develop and implement staff training program and prepare routine reports;

● Regularly meet with target clients to introduce hotel offering, communicate value proposition and gather industry intelligence;

● Establish and maintain good relationships with corporate clients and in-house guests.

2nd time joined

● Regularly meet with target clients to introduce hotel offering, communicate value proposition and gather industry intelligence;

● Prepare and develop sales plans for corporate accounts;

● Sales generation for room and banquet;

● Establish and maintain good relationship with corporate clients and in-house guest;

● Reactive non-productive mega account i.e. Li & Fung Trading Co Ltd, Intertek Testing Co Ltd, etc;

● Assist DOS to develop marketing plan and generate marketing report;

● Assist DOS to supervise subordinates.

1st time joined

● Establish and maintain good relationship with corporate clients and

in-house guest;

● New account acquisition and business development;

● Regularly meet with target clients to introduce hotel offering, communicate value proposition and gather industry intelligence;

● Prepare and develop sales plans for corporate accounts;

● Sales generation for room and banquet;

● Assist DOS to supervise subordinates.

● Regularly meet with target clients to introduce hotel offering, communicate value proposition and gather industry intelligence;

● Prepare and develop sales plans for corporate accounts;

● Sales generation for room and banquet;

● Establish and maintain good relationship with corporate clients and in-house guest;

● Operate Fidelio reservation system, Fidelio Sales and Catering system and Top Prophet yield management system;

● Assist in other ad hoc assignments if required, i.e. Germany Beer Festival, Rugby Seven, Golf event arrangement, Local booker’s thank you party, etc

.

~ Account Manager (Apr 98 – Mar 00)

● Develop potential accounts from cold calls;

● Regularly meet with target clients to introduce hotel offering;

● Prepare and develop sales plans for corporate accounts;

● Sales generation for room and banquet;

● Establish and maintain good relationship with corporate clients and in-house guest;

● To coordinate set-up of show room~ specialize in industry of Toys;

~Sales Coordinator (Dec 96 – Mar 98)

● To work in the travel section of the Sales & Marketing Department;

● To maintain good relationship with travel agent;

● To generate sales for room especially during low hotel occupancy;

● Responsible for coordination of group arrangement between hotel & travel agent.

● Responsible for booking and event for Japanese Market;

● To coordinate details directly with travel agent of Japan;

● To organize booking and implement the planning of events.

● To work under the Sales and Marketing Department;

● To communicate and make booking from tele-inbound call;

● To retrieve and organize booking for worldwide system (U-tell);

● Input reservation into PMS system