Pin Yu Yam

• Job planning and control

Updating and maintaining aircraft flight schedules according to telex/message provided by customer airlines

Updating and informing all parties concerned of the flight movement changes

• Aircraft handling record and related documentation

Collecting and keeping order on all aircraft handling record, reports, and technical documents including aircraft handling form, tech log pages, check sheets, work cards and fuel receipt. Ensure all paperwork is signed and stamped as required

Packaging all required documents with aircraft handling form and sending to Accounts for billing process

• Effective internal and external communication/coordination

Acknowledging all “IN” messages and elaborating to all concerned persons or parties

Coordinating with AA and customer airlines as necessary

Following up communication procedures as required in customer airlines’ station/technical handling manual

Sending debrief telex as per customer requirement

• Control system in Maintenance Control Center (MCC)

Ensuring all office equipment in MCC is functioning normally

Ensuring all keys of GSE are kept properly when not in use, and users’ driving licenses are kept properly while GSE are being used

• Others

Carrying out duties as assigned by his/her direct superiors

International Airport Passenger Terminal 1, Lantau Island, Chek Lap Kok

• Delivered customer service and product recommendations
• Assisted with merchandising and inventory management
• Helped with sales targets and contributed to high customer satisfaction

• Provided customer service and supported sales initiatives
• Assisted with stocking and organizing shelves
• Contributed to increased sales and high customer satisfaction

• Managed inventory and handled shipping and receiving tasks
• Maintained a clean and organized workspace, ensuring timely and accurate order fulfillment