Rajkumar Gunasekaran

• I am involved in running daily scrum stand-ups, sprint planning, and PI planning documentation.
• Involved in cloud migration from Azure to AWS.
• Involved on Azure MySQL DB Migration to AWS Aurora MySQL DB.
• Involved on DB archiving to cold storage to reduce DB size.
• Involved Index Clean Up on MySQL DB.
• Actively involved conducting performance test on the application and document performance result analysis.
• I have been actively involved in multiple production releases, starting from testing in lower environments to implementing complete changes and deploying them to production.
• I have maintained the change process to ensure adherence to company policies.
• Managing cloud operations, including monitoring, alerting, and notifications with Azure Monitor and Azure App Insights.
• Troubleshooting issues across multiple environments and leading initiatives to scale systems and services to improve application availability, reliability, and performance.
• Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
• Prioritized projects and project tasks depending upon key milestones and deadline dates.
• Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
• Collaborated with internal teams to develop customized solutions that addressed unique client needs.
• Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
• Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
• Identified key areas in need of improvement and implemented plans to rectify issues.
• Gave budget suggestions for projects, outlining financial needs, and forecasting.
• Educated staff on organizational mission and goals to help employees achieve success.
• Conducted regular reviews of operations and identified areas for improvement.
• Frequently inspected production area to verify proper equipment operation.
• Maintained database systems to track and analyse operational data.
• Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
• Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.

Project/Client: PayMe (HSBC)

Role : DevOps Engineer

• Managing cloud operations, including monitoring, alerting, and notifications with Azure Monitor and Azure AppInsights.
• Troubleshooting issues across multiple environments and leading initiatives to scale systems and services to improve application availability, reliability, and performance.
• VM hardening and deployment of the latest images.
• Managing hardened images in shared galleries for cross-subscription level deployment.
• Managing application certificates in Azure Key Vault.
• Completed MySQL database migration to larger IOPS databases.
• Automating application log archival to storage accounts.
• Azure MySQL database management.
• Managing Azure DevOps repo at the application level.
• Jenkins pipeline management.
• Developing CI/CD pipelines for the build and release of software stacks using tools like Jenkins, Git, Ansible, and Terraform.
• Involved in DR role swap setup and management.
• Scripting (Shell Script), Azure CLI, and PowerShell.
• Improved code deployment efficiency by automating processes with CI/CD pipelines.
• Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
• Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
• Prioritized projects and project tasks depending upon key milestones and deadline dates.

Project/Client: CCP (Capgemini Cloud Platform)

· CCP – Capgemini Cloud Platform: Automation Lead

Building and implementing bot functions to optimize operations via API calls to cloud technologies AWS, Azure, GCP, and monitoring tools Zabbix and Grafana. Integration with Vault for secret management, configuring RunDeck, and implementing report automation and server utilization cost optimization. Automating server backups to S3 buckets and implementing landing zones for single-click cloud environment builds on AWS. Working on Azure landing zones using Terraform for one-click deployment of environments.

· Installed and configured LITA Bot with Slack integration.

· Developed and deployed AWS, Azure, and GCP APIs for bots to invoke cloud-related functions.

· Developed and configured Zabbix API for bots to invoke Zabbix-related functions.

· Assisted in Vault installation and configuration.

· Integrated Vault API with developed cloud functions for dynamic keys.

· Installed and configured RunDeck.

· Integrated Cloud API and Zabbix for RunDeck scheduled jobs.

· Scheduled stop/start of SAP HANA and applications through RunDeck.

· Documented automated scripts and functionality.

· Assisted in AWS/Azure landing zone configuration and deployment.

· Coordinated with operations and project teams to automate repeat issues and tasks.

· Conducted POC on StackStorm and implemented minimal auto-driven solutions for issues.

· Configured and deployed StackStorm workflows (Python, YAML, and JSON).

· Developed and deployed UNIX and Windows troubleshooting scripts based on repeated issues and tasks (Python, Shell, and PowerShell scripts).

· Worked on Zabbix POC new version deployment and HA.

· Assisted in Zabbix optimization and deployment.

· Optimized Grafana based on Zabbix.

· Provided KT to team and management on new functionality development.

· Guided the team on script development to deployment.

Project/Client: Carnival Cruise Lines

· New VM build and deployment on AWS.

· Docker environment management and troubleshooting.

· Docker environment build automation and deployment.

· Verification support on Docker using scripts.

· L1 and L2 Dynatrace troubleshooting.

· Configuring new settings on Dynatrace based on repeat issues.

· Analysis of Dynatrace graphs on microservices and reporting issues.

· Bot script development and deployment.

· ServiceNow change management and deployment.

· Microservices troubleshooting and deployment.

· L1 and L2 Oracle and Couchbase database support.

· L1 and L2 Kafka support

Project/Client : Financial Services: Leading Bank in Australia and New Zealand

Tools Administration, Tools/Testing Automation: Implement and configure OpenShift, HP PC, HP ALM , test case/script creation , Bamboo , Urban deploy, Splunk Reporting, Artifactory for automated build maintenance and deployment. Also, handling the Digital like ANZ ID 2.0, CSP environments with high availability and project deliverables

· Managed and worked on OpenShift Cloud environment.

· Load runner configuration

· Test Scenario and Test Case preparation (Automation), Performance Test Scripting.

· Defect Management using HP QC/ALM (Administration/Management).

· Test Strategy and Risk Based Analysis

· Handled and worked on HP QC to ALM migration environment performance testing and test scripts preparation

· Run Performance Test, monitor server & Analyze the performance test reports.

· Deployment of application using Bamboo/IBM Urban Code Deploy(Non-Prod Servers).

· Implemented Splunk monitoring for PnV execution results and duration.

· Control and Management of Environment Change/Request/Issue with ECR tool

· Manage Environment downtime tracker and enable automated email to application/Environment stakeholder

· Environment Management / Specification Plan preparation and review.

· Entails trouble shooting and resolved build Issue and any deployment Issue (Application Related).

· Understanding the project requirements and implemented branching, Baseline (Tagging) and Merging strategies

· Infrastructure Management activities like Application deployment, Access management, software installation on all non-production and test servers.

· Working closely with development team to identify and resolve build or deployment problems and support.

· Environment code version data maintenance/deployments and analysis and reporting.

· Payments and compliance related application/project coordination

· SAT DB restore – Data mapping from Production to Non –Prod

· Environmental health check automation with DevTest 9.5 / Selenium /UFT

· HP Quality Center ALM 11.52 on Windows.

· HP UFT 11.52 administration on Windows.

· HP Quality Center 9.2 administration on Windows.

· CA LISA 6.0/7.5 administration and troubleshooting on Unix - SUN OS

· CA DevTest 9.1/9.5 administration and troubleshooting on SUN OS/Windows/iOS

· CA LISA Server administration and management

· HP QTP 9.5 administration on Windows.

· Administrative activities in QC/ALM like Creating Projects/Domain, Restoration of Projects, Customize workflow and troubleshooting

· SharePoint 2010 / Moss 2007 administration on Windows.

· ALM Reports configuration and management.

· Automate Administration activities using SQL Scripts.

· Software/Test Environment Management and administration

• Center of Excellence Team is a part of Infrastructure Team for the Health Care vertical of Computer Sciences Corporation.
• Being a part of this team I am responsible for establishing and maintaining the integrity of the products of a software project throughout the software life cycle, by systematically controlling changes to the configuration, and maintaining the integrity and traceability of the configuration.
• Active participation on supporting various processes of changing control board of CSC, Implementation of Dual layer application environment, have implemented SQL scripting to automate the SCM Administration activities and designed Workflow for the issue Management Tracking.
• Have been involved doing POC on Microsoft Team Foundation Server 2010(TFS).
• Install, Configure and Maintenance of HP Quality Center 10.0.
• Install, Configure and Maintenance IBM Rational Change & Synergy.
• Install, Configure and Maintenance IBM Rational Change for HP Quality Center Interface Tool (Synchronizer) Management.
• Implementation of SCM Plan (SCMP) and Assistance with CCB.
• HP ALM Synchronizer administration on Windows.
• IBM Rational Synchronizer administration on Windows.
• Moss 2007 and SharePoint Server 2010 administration and Development.
• Creating and Managing new Database and Workspaces.
• Customize workflow and Implementation of Change Synergy and QC.
• Automate Administration activities using SQL Scripts.
• Software Quality Assurance (SQA): audits products and SCM activities.
• HP Fortify (SCA) administration on Windows.
• Prepared process and procedure documents.
• Made customizations to the master page in SharePoint to meet the customer's requirements.
• Made scripts to reduce manual works in BAU activity.

• Company Overview: Precision tech serve Pvt limited has been involved in IT Industry by providing IS support for their clients across India.
• Installation and administration of Windows 2003 Servers.
• Maintaining Windows 2000-Advanced Server as Internal DDNS/DHCP server, setting up and configuration of Windows 2000 Server in Active directory services (ADS) environment.
• Administration of Desktops and Server.
• Handling Tickets on fixing issues on desktops.
• Identifying workable hardware in the provided environment.
• Rollout of 1500 Desktops with Windows XP.
• Rollout of 500 Laptops with Windows XP.
• Enforcing group policies for Antivirus updating.
• Creating and managing user accounts using Active Directory users and computers and implemented Group Policy for various departments.
• Complete responsibility on maintenance of Printers and Projectors.
• Precision tech serve Pvt limited has been involved in IT Industry by providing IS support for their clients across India.