Summary
Overview
Work History
Education
Skills
Professional Qualifications
Availability
Certification
Basic Life Support Certificate
Timeline
Generic

WING PO Chan

Nursing
Kowloon

Summary

I am a professional nurse equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success. I am also ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Proven leadership focused on increasing and enhancing patient care and satisfaction through delivering best-in-class patient care through effective education and counseling; with 20 years of diverse experience in direct patient care, with 9 years of staff supervision and department operations, I am also skilled at multitasking and prioritizing patient needs and daily assignments.


Overview

25
25
years of professional experience
1
1
Certification
3
3
Languages

Work History

Registered Nurse

CCAF
03.2025 - Current
  • Evaluated patient histories, complaints, and current symptoms.
  • Provided high-quality patient education on disease prevention and management strategies, empowering patients in their own healthcare decisions.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.

Nursing Officer (Nursing Home and Day Care Centre)

HKACS
01.2023 - 01.2025
  • Improved patient care by implementing evidence-based nursing practices and updating protocols.
  • Designed and implemented standards of care for nursing and patient care.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
  • Maximized staff and patient protections by enforcing optimal disease prevention protocols.
  • Coordinated patient care services and managed clinical cost control.
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
  • Served as a strong advocate for both patients and families during critical decision-making processes related to medical treatments or end-of-life care options.
  • Increased staff retention rates by fostering an inclusive workplace culture that valued diversity and promoted employee wellbeing initiatives.
  • Evaluated and updated nursing policies and procedures in accordance with best practice guidelines, ensuring consistent quality of care across the organization.
  • Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Developed policies and procedures for effective pharmacy management.
  • Utilized advanced clinical skills such as wound care management and IV administration, leading to faster recovery times for patients treated under my supervision.

Case Manager Cum Lecturer (Community Health Centre)

Caritas-CIHE
06.2019 - 12.2022
  • Participated in community health centre start-up processes, such as equipment procurement and floor planning.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
  • Collaborated with community members to develop and implement service initiatives.
  • Provided leadership, guidance and support to staff members.
  • Performed mentoring and teaching Bachelor of Nursing students including tutorial classes and laboratory sessions.

Assistant Supervisor/RN (Home Care and Nursing Home)

TWGHs
06.2012 - 04.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
  • Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
  • Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
  • Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
  • Led by example, demonstrating strong work ethic and commitment to excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Devised individualized care plans tailored to each patient's unique situation, optimizing clinical outcomes.
  • Utilized advanced clinical skills such as wound care management, tubes care skills and oral medication administration, leading to faster recovery times for patients treated under my supervision.

Registered Nurse (Community Care)

NGOs
09.2006 - 09.2012
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
  • Enhanced patient comfort by providing compassionate and attentive care and home visit.
  • Educated family members on proper caregiving techniques, fostering improved patient outcomes at home.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.

Registered Nurse (O&G and Reproductive Medicine)

QHMS
10.2003 - 09.2006

Registered Nurse (Hematology specialty)

Queen Mary Hospital, HA
03.2001 - 06.2003

Education

Master of Nursing Studies - Leadership in Clinical Practice

Oxford Brookes University
01.2021

Postgraduate Diploma - Health Services Management

HKUSPACE
01.2009

Higher Diploma - Nursing (General Registered Nurse)

Nursing Council of Hong Kong
01.2001

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University of Toronto
01.1997

Secondary School Diploma - undefined

Ontario
01.1994

Academic Credits Certificate - undefined

Ontario
01.1993

Skills

Professional Qualifications

  • 2001 to Present: Registered Nurse (General)
  • 2001 to Present: Member of Association of Hong Kong Nursing Staff

Availability

In one month

Certification

Basic Life Support

Basic Life Support Certificate

As a BLS provider in accordance with the AHA  

Timeline

Registered Nurse

CCAF
03.2025 - Current

Basic Life Support

06-2023

Nursing Officer (Nursing Home and Day Care Centre)

HKACS
01.2023 - 01.2025

Case Manager Cum Lecturer (Community Health Centre)

Caritas-CIHE
06.2019 - 12.2022

Assistant Supervisor/RN (Home Care and Nursing Home)

TWGHs
06.2012 - 04.2019

Registered Nurse (Community Care)

NGOs
09.2006 - 09.2012

Registered Nurse (O&G and Reproductive Medicine)

QHMS
10.2003 - 09.2006

Registered Nurse (Hematology specialty)

Queen Mary Hospital, HA
03.2001 - 06.2003

Higher Diploma - Nursing (General Registered Nurse)

Nursing Council of Hong Kong

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University of Toronto

Secondary School Diploma - undefined

Ontario

Academic Credits Certificate - undefined

Ontario

Master of Nursing Studies - Leadership in Clinical Practice

Oxford Brookes University

Postgraduate Diploma - Health Services Management

HKUSPACE
WING PO ChanNursing