Rachelle Anne A. Hugo
1538 Interior 11 Juan Luna St. Tondo, Manila
Summary
Experienced analyst with a strong background in mutual fund operations, process improvement, and regulatory compliance. Demonstrates expertise in accurate transaction processing, data migration projects, and system enhancements. Skilled in supervising teams, preparing detailed reports, and implementing process improvements to optimise workflows.
Overview
10
10
years of professional experience
1
1
Certification
Work History
INVESTOR SERVICES ANALYST
SUNLIFE ASSET MANAGEMENT COMPANY INC
05.2021 - Current
- Performed timely and accurate processing of Mutual Fund investments and settlements.
- Handles Funding report both on regular redemptions and Cash Dividend report.
- Collaborated with the Project Management team on the migration on the data migration to the new Settlement system and several other process and system enhancements in Financial Team.
- Handles Death Claim process of all deceased investors in SLAMCI.
- Performed Check release, monitoring of floating investments, Prosperity Card, Robot process, AMLA process
- Supervises and ensures correctness of work and reports prepared by the associates and project hires by end of day daily.
- Supervise the Retail process in the absence of the Supervisor.
- Performed Adhoc tasks assigned by the Supervisor and Manager
TRANSFER AGENCY- ASSISTANT MANAGER
ATR ASSET MANAGEMENT
07.2019 - 02.2021
- Primarily responsible for the timely and accurate processing of Mutual Funds orders and settlements.
- Supervises and ensures correctness of works and reports prepared by the associates and project hires.
- Prepares all regulatory reports for Mutual Fund sent to the Compliance team and Regulatory body.
- Collaborated with the Project Management team on the data migration to the new registry system.
- Supervise the Transfer Agency team in the absence of the Unit head.
- Implemented several process enhancements within the Operations Team
- Performed Ad hoc tasks assigned by the Transfer Agency Manager and Department Head.
TRANSFER AGENCY OFFICER
ATR ASSET MANAGEMENT
09.2016 - 06.2019
- Processed subscription and redemption orders and company registry of all 9 Mutual Funds.
- Ensured accurate and timely credit of client's proceeds within agreed service level agreement
- Prepare and submit covered transactions for Anti-Money Laundering Act (AMLA) to Compliance team.
- Verified Confirmations and Quarterly Statements released to the clients.
- Initiated the release of electronic confirmations to clients as part of paperless project of the company
- Handled client queries and ensured issues are resolved within 48 hours.
- Performs on the enhancement of migration of new system in Mutual Fund.
- Reconciliation of various accounts (Books vs. Registry system).
RECONCILLITATION STFF
STAFF ASIA BUILDERS- JOHN CLEMENTS, ASSIGNED TO ATR ASSET MANAGEMENT, INC
05.2016 - 09.2016
- Reconciled records with the company's bank statement vs. system
- Assisted in booking orders in Infobanker system
- Provided assistance to project management team in the data migration to Portia system
ON THE JOB TRAINING
DEPARTMENT OF FINANCE (BUREAU OF TREASURY)
Intramuros Manila
04.2015 - 05.2015
- Assigned in Financial Market Monitoring and Analysis Division.
- Performed assistance on the daily trading activities of securities.
- Provided a Financial Market update locally and globally.
- Performed other related tasks assigned by the Trainee.
Education
Bachelor of Science - Business Administration, Major in Financial and Treasury Management
PAMANTASAN NG LUNGSOD NG MAYNILA
01.2016
High School Diploma - undefined
LAKANDULA HIGH SCHOOL
01.2012
Skills
- Proficient in English and Filipino communication
- Knowledgeable in Microsoft Office Programs
- Adaptable and organized
- Consistent accuracy with minimal oversight
- Strong ability to multitask and prioritize in a deadline-driven environment
- Proficient in Microsoft Office
- Team collaboration and leadership
- Detail-oriented approach
- Excel proficiency
- Project management
- Process improvements
- Process enhancement
Certification
- Jul 2019 – May 2020 ONE YEAR COURSE ON TRUST OPERATIONS AND INVESTMENT MANAGEMENT Trust Institute Foundation of the Philippines
- Feb 2018 ADVANCE EXCEL TRAINING Bankers Institute of the Philippines, Inc. (BAIPHIL)
- May 2017 BLOOMBERG TRAINING
PERSONAL BACKGROUND
Speaks fluent English and Filipino.
References
Available upon request.
Timeline
INVESTOR SERVICES ANALYST
SUNLIFE ASSET MANAGEMENT COMPANY INC
05.2021 - Current
TRANSFER AGENCY- ASSISTANT MANAGER
ATR ASSET MANAGEMENT
07.2019 - 02.2021
TRANSFER AGENCY OFFICER
ATR ASSET MANAGEMENT
09.2016 - 06.2019
RECONCILLITATION STFF
STAFF ASIA BUILDERS- JOHN CLEMENTS, ASSIGNED TO ATR ASSET MANAGEMENT, INC
05.2016 - 09.2016
ON THE JOB TRAINING
DEPARTMENT OF FINANCE (BUREAU OF TREASURY)
04.2015 - 05.2015
High School Diploma - undefined
LAKANDULA HIGH SCHOOL
Bachelor of Science - Business Administration, Major in Financial and Treasury Management
PAMANTASAN NG LUNGSOD NG MAYNILA