Rachel Jin
Key Account Sales Director
Shanghai
Summary
Over 10 years of sales and marketing experience, specializing in the internet and healthcare industries. Proficient in key account management, strategic sales planning, and driving revenue growth through innovative solutions. Skilled in team leadership and customer relationship management, consistently exceeding sales targets. Fluent in English with excellent communication and interpersonal skills. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Key Account Sales Director
Shanghai Chewoo Information Technology Co., Ltd.
2 2022 - Current
- Successfully recommend company products and services to clients’ CDOs, CMOs, CIOs, and CTOs, mainly targeting top Fortune 500 and publicly listed companies
- Develop and implement sales plans and strategies for the company, focusing on market strategy and planning for related industries
- Maintain existing client relationships, develop new clients, and ensure stable business growth
- Integrate internal resources and coordinate internal teams to complete project delivery
- Collaborate with key partners and integrators to develop sales opportunities
- Achieved multiple large projects, including the Roche Data Project, Boehringer Data Warehouse and Reporting Project, and ALDI China Customer Data Platform Project
- Accumulated sales of 15.7 million RMB as of July 2024.
Key Account Sales
Chuanglue (Shanghai) Data Technology Co., Ltd.
06.2021 - 02.2022
- Responsible for direct client/channel development and sales of company CDP solutions, executing annual sales plans
- Maintain and develop sales channels and clients to meet sales targets
- Develop channel expansion plans, manage various stages of the sales process, and tailor solutions, negotiate contracts, and finalize agreements based on customer needs
- Successfully closed multiple large projects, including the DHC SCRM Project and Hualing Customer Data Platform Project
- Accumulated sales of 7.6 million RMB within eight months by February 2022.
Key Account Manager
Shanghai Beitong Medical Device Management Consulting Co., Ltd.
03.2019 - 03.2021
- Managed sales, business interfaces, bidding, and tendering for medical device companies
- Developed new business independently or through company assignments, managed client follow-ups, requirements confirmation, and sales completion
- Maintained, consolidated, and enhanced client relationships, exploring or expanding outsourcing needs of existing clients
- Negotiated BPO business, client visits, contract negotiations, and maintenance, collecting and responding to client feedback
- Fully understood the status of target clients and their products and business management models, providing regional new client expansion strategies
- Monitored competitors and business status, developing competitive strategies
- Mastered company product information and competitive advantages, conducting targeted new client expansion and presentations
- Maintained daily relationships with existing and target clients, tracking business needs and management trends to prevent client loss to competitors
- Collaborated with back-office departments to develop reasonable pricing strategies based on client characteristics, preparing quotes and coordination during new client acquisition and bidding
- Timely signed business contracts post-award, coordinating processes to ensure timely, smooth, and compliant contract activation
- Communicated and coordinated with clients during business initiation, implementation, and delivery to ensure delivery quality
- Understood client feedback and new demands, recommending new products and services to enhance client management value
- Completed and submitted daily, weekly, and monthly reports according to management standards
- Supported the execution of the company’s key market projects and activities, submitting reports, and assisting with major receptions
- Managed knowledge related to the role per the company’s knowledge management system
- Cooperated with the operations department for client communications and adjustments to pricing strategies based on client needs
- Responsible for expanding business in data consulting, direct data connections, compliance audits, and credit services
- Maintained relationships with major companies, distributors, and clients, including Philips, BD, Ortho, Merck, Edwards, and Galderma
- Achieved an annual performance of 8.5 million RMB.
Business Development Director
Yunxiang (Shanghai) Digital Technology Co., Ltd.
07.2017 - 02.2018
- Responsible for new retail department CRM, DIGITAL, and WeChat social gift card business expansion
- Quickly established communication channels for new sales leads
- Maintained client relationships, providing services for sold products and guiding clients toward incremental sales
- Conducted business negotiations, closed deals, and managed receivables
- Maintained sales leads and pipeline in CRM systems
- Collaborated with other departments to achieve goals
- Communicated with prospective clients, creating solutions tailored to client needs
- Planned and executed sales activities in the designated sales area to achieve sales targets.
Sales Supervisor (Internet/E-commerce)
Shanghai Weidu Marketing Planning Co., Ltd.
03.2015 - 06.2017
- Developed and executed sales plans and strategies, targeting top Fortune 500 and listed companies
- Engaged directly with end-user clients to develop and create new business opportunities
- Led subordinates to achieve annual sales targets set by the company
- Developed market strategies and planning for non-automotive industries
- Achieved CRM full-case and database marketing project sales opportunities, striving for closure
- Maintained existing direct client relationships, developed new clients, and ensured stable business growth
- Expanded new markets, developed new clients, and increased product sales coverage
- Integrated and coordinated internal resources to complete project sales
- Successfully developed clients, including Kate Spade and Zhengda Plaza, achieving annual performance.
Senior Sales Manager (Internet/E-commerce)
Radica Systems (Shenzhen) Co., Ltd.
03.2012 - 03.2015
- Sold Radica products and services to senior management of clients, focusing on top Fortune 500 and listed companies
- Developed new business opportunities by engaging directly with end-user clients
- Achieved quarterly and annual sales targets set by the company
- Collaborated with key partners and integrators to develop sales opportunities
- Achieved CRM and database marketing project sales opportunities, striving for closure
- Responsible for EDM email marketing project sales and promotion
- Achieved departmental sales targets according to marketing plans
- Developed new markets, developed new clients, and increased product sales coverage
- Planned and executed sales activities to achieve sales targets
- Responsible for email marketing strategies and data strategies
- Coordinated with designers to complete EDM page design, modification, testing, execution, and tracking of all email activities.
UATP Sales (Internet/E-commerce)
Kuaiqian Information Technology Service Co., Ltd.
06.2010 - 02.2011
- Ensured the smooth launch of the UATP project
- Prepared monthly performance reports and market analysis reports on competitors
- Maintained relationships with airlines, promoting UATP card payments for ticket purchases
- Cooperated with various departments to improve product development and develop new potential clients.
Team Sales and Coordination (Aviation/Aerospace Research and Manufacturing)
Continental Airlines
05.2008 - 06.2010
- Responsible for quoting tickets for travel agencies and agents for group travel to the United States and handling administrative matters
- Conducted competitive airline ticket price analysis and reporting, promptly reporting policies to leadership
- Conducted market analysis and assisted sales managers with market analysis reports
- Assisted sales and sales managers with daily work and answered telephone inquiries
- Supported headquarters team with inquiries, ensuring timely seat reservations
- Analyzed various data reports, such as BSP reports twice weekly.
Education
Bachelor’s Degree - Accounting
Shanghai University
09.2002 - 05.2005
Skills
Project Management
Smart Retail
CRM
International Marketing
Digital Transformation
Sales Strategies
Networking and relationship building
Business development and planning
Sales funnel management
Sales strategy development
Client Relationship Management
Client acquisition
Channel Development
Competitive Analysis
Team building
Decision-Making
Time Management
Marketing Strategy Development
Team Collaboration
B to B sales
Active Listening
Performance Evaluations
Closing Techniques
Hometown
Shanghai
Personal Information
- Date of Birth: 01/22/83
- Gender: Female
Languages
Chinese (Mandarin)
Native language
English
Beginner
A1
Timeline
Key Account Sales
Chuanglue (Shanghai) Data Technology Co., Ltd.
06.2021 - 02.2022
Key Account Manager
Shanghai Beitong Medical Device Management Consulting Co., Ltd.
03.2019 - 03.2021
Business Development Director
Yunxiang (Shanghai) Digital Technology Co., Ltd.
07.2017 - 02.2018
Sales Supervisor (Internet/E-commerce)
Shanghai Weidu Marketing Planning Co., Ltd.
03.2015 - 06.2017
Senior Sales Manager (Internet/E-commerce)
Radica Systems (Shenzhen) Co., Ltd.
03.2012 - 03.2015
UATP Sales (Internet/E-commerce)
Kuaiqian Information Technology Service Co., Ltd.
06.2010 - 02.2011
Team Sales and Coordination (Aviation/Aerospace Research and Manufacturing)
Continental Airlines
05.2008 - 06.2010
Bachelor’s Degree - Accounting
Shanghai University
09.2002 - 05.2005
Key Account Sales Director
Shanghai Chewoo Information Technology Co., Ltd.
2 2022 - Current