Excel VBA
Quincy Chan
Hong Kong
Summary
Motivated Project Manager with more than ten years in account management and four years in project management in Quality Assurance industry. Skilled at collaborating with various departments and working closely with internal and external customers for effective management. Proven success revamping processes and procedures and increasing efficiency and product quality.
Overview
3
3
Languages
1
1
Certification
8
8
years of post-secondary education
14
14
years of professional experience
Work History
Project Manager
QIMA Testing (HK) Limited
Hong Kong
11.2020 - 07.2021
- Reviewed internal systems and organized implement plan and training to address areas in need of improvement.
- Reviewed market trend and analyze competitors' pricing practice to obtain business information and key data informing responses to development requests.
Project Manager
UL VS HK Limited
Hong Kong
04.2018 - 11.2020
- Developed and initiated projects, including managing costs, schedule, performance and efficiency.
- Developed automation tools to improve efficiency, eliminate waste and free up labor hours for other needs.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
Assistant Client Services Manager
Intertek Testing Services Hong Kong Limited
Hong Kong
04.2015 - 04.2018
- Secured high-value accounts through proactive account servicing, effective customer solutions and promoting compelling business opportunities.
- Educated clients on new testing and regulatory requirement, and updated account information to maintain high standards of client service.
- Generated new business with marketing initiatives and strategic plans, mainly in Hong Kong, China, Australian and Canadian market.
Assistant Regional Key Account Manager
SGS HK Limited
Hong Kong
09.2014 - 04.2015
- Developed and implemented performance improvement strategies and plans to promote continuous improvement in Asia.
- Identified business opportunities and expanded the client base for business growth.
Assistant Key Account Manager
AsiaInspection Limited
Hong Kong
02.2014 - 09.2014
- Supported Key Account Manager to develop and implement value-added strategies for key clients to increase profitability, expand market share and cement customer relationships.
Assistant Manager
Bureau Veritas Hong Kong Limited
Hong Kong
06.2007 - 02.2014
- Arranged for and rolled out implementation plan to make sure all locations are following the same practice.
- Coordinated with Technical Manager to manage the process of change management.
- Supervised the team to support change management process.
Education
Master of Science - Operations Management
The Hong Kong Polytechnic University
Hong Kong 09.2019 - 06.2021
Bachelor of Arts - Fashion And Textiles (Fashion Retailing)
The Hong Kong Polytechnic University
Hong Kong 09.2010 - 06.2013
Higher Diploma - Fashion Technology
The Hong Kong Polytechnic University
Hong Kong 09.2005 - 06.2007
Diploma - Fashion Merchandising and Retailing
Kong Institute of Vocational Education
Hong Kong 09.2003 - 06.2005
Skills
Lean manufacturing and design
Project planning and development
Business process re-engineering
Advanced problem solving
Performance Evaluations
Project Management
Procedure development
Business development and planning
Product and service sales
Account servicing skills
Certification
Certificate in Microsoft Power BI for Business Intelligence Analysis
Software
Power BI
Adobe Photoshop
MS Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager
QIMA Testing (HK) Limited
11.2020 - 07.2021
Certificate in Microsoft Power BI for Business Intelligence Analysis
06-2020
Master of Science - Operations Management
The Hong Kong Polytechnic University
09.2019 - 06.2021
Project Manager
UL VS HK Limited
04.2018 - 11.2020
Assistant Client Services Manager
Intertek Testing Services Hong Kong Limited
04.2015 - 04.2018
Assistant Regional Key Account Manager
SGS HK Limited
09.2014 - 04.2015
Assistant Key Account Manager
AsiaInspection Limited
02.2014 - 09.2014
Bachelor of Arts - Fashion And Textiles (Fashion Retailing)
The Hong Kong Polytechnic University
09.2010 - 06.2013
Assistant Manager
Bureau Veritas Hong Kong Limited
06.2007 - 02.2014
Higher Diploma - Fashion Technology
The Hong Kong Polytechnic University
09.2005 - 06.2007
Diploma - Fashion Merchandising and Retailing
Kong Institute of Vocational Education
09.2003 - 06.2005