Pui Yu Wong
Flat 1210, Block T, Telford Garden, Kowloon Bay, Hong Kong
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Event supervisor
Echolade
01.2024 - Current
- Planned event logistics by performing site evaluations and cost estimates.
- Promoted services and expanded vendor network by attending and participating in industry events.
- Led vendor negotiations to obtain cost-effective services and products.
- Selected and ordered decor and event materials.
- Managed event logistics and operations, including support staff, vendor services and volunteers.
Assistant manager
Bubbleology
09.2022 - 12.2023
- Monitoring the daily running of the shop, including stock-taking and ordering
- Take the lead in building the team and training new staff
- Responsible for supporting the manager and delivering store results
Bubbleologist, drink makers
Bubbleology
09.2022 - 12.2022
- Providing friendly, attentive service by promptly responding to customer inquiries and processing order requests
- Handling complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction, or escalating as appropriate
- Working collaboratively to complete daily operational tasks against team targets
- Using problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
Personal Assistant
Taxi Drivers & Operators Association
03.2020 - 10.2020
- (Summer program)
- Mainly providing a full range of secretarial and administrative support (business and personal matters), including calendar management, handling daily email correspondence, and arranging a family trip
- Handling general office administrative work
- Preparing documentation and technical requirements for the meeting
- Collecting and mailing out the post
- Communicate with both internal and external staff
Receptionist/ Assistant
Taxi Drivers & Operators Association
06.2019 - 10.2019
- (Summer program)
- Providing a good reception service in a professional manner
- Managing incoming and outgoing calls
- Handling the administrative duties, including data entry
- Greeting visitors in a professional manner
- Arranging the office supplies, refreshments, and postage
Receptionist/ Assistant
Taxi Drivers & Operators Association
06.2018 - 10.2018
- (Summer program)
- Providing a good reception service in a professional manner
- Managing incoming and outgoing calls
- Handling the administrative duties, including data entry
- Greeting visitors in a professional manner
- Arranging the office supplies, refreshments, and postage
Receptionist/ Assistant
Taxi Drivers & Operators Association
06.2017 - 10.2017
- (Summer program)
- Providing a good reception service in a professional manner
- Managing incoming and outgoing calls
- Handling the administrative duties, including data entry
- Greeting visitors in a professional manner
- Arranging the office supplies, refreshments, and postage
Education
Bachelor's (BSc) - Psychology
Swansea University
2022
Skills
- Very Hard-working
- Willingness to learn
- Excellent time - management
- Communication skills
- Friendly and approachable
- Adaptable
- Problem - solving
- Efficiency in Word, Excel, and PowerPoint
Languages
Chinese (Cantonese)
Native
Chinese (Mandarin)
Native
English
Fluent
Timeline
Event supervisor
Echolade
01.2024 - Current
Assistant manager
Bubbleology
09.2022 - 12.2023
Bubbleologist, drink makers
Bubbleology
09.2022 - 12.2022
Personal Assistant
Taxi Drivers & Operators Association
03.2020 - 10.2020
Receptionist/ Assistant
Taxi Drivers & Operators Association
06.2019 - 10.2019
Receptionist/ Assistant
Taxi Drivers & Operators Association
06.2018 - 10.2018
Receptionist/ Assistant
Taxi Drivers & Operators Association
06.2017 - 10.2017
Bachelor's (BSc) - Psychology
Swansea University
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