Pui Yu Chow
Assistant Clubhouse Officer
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Assistant Clubhouse Officer (Club Aria)
Royal Elite Services Company Limited
01.2020 - 02.2025
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Assistant Clubhouse Officer (Club Aves)
Kai Shing Management Services Limited
07.2018 - 09.2019
- Assist the residents with their daily enquiries and needs, providing immediate help and support
- Assist members in handling daily activity arrangements to ensure the smooth progress of various activities
Teaching Assistant
Stanford Swim School
07.2015 - 08.2015
- Partnered with teacher to plan and implement lessons following the curriculum, goals, and objectives
- Assist coaches in preparing teaching resources and classroom demonstrations
- Provide academic support to students, answer questions and guide study methods
Education
BSc (Hon) Events And Leisure Management -
School For Higher And Professional Education
05-2019
High Diploma in Leisure Management -
Hong Kong Institute of Vocational Education (IVE)
05-2018
Skills
Work coordination
Timeline
Assistant Clubhouse Officer (Club Aria)
Royal Elite Services Company Limited
01.2020 - 02.2025
Assistant Clubhouse Officer (Club Aves)
Kai Shing Management Services Limited
07.2018 - 09.2019
Teaching Assistant
Stanford Swim School
07.2015 - 08.2015
BSc (Hon) Events And Leisure Management -
School For Higher And Professional Education
High Diploma in Leisure Management -
Hong Kong Institute of Vocational Education (IVE)
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Korean
Limited Working
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