PUI WAI JINKO CHOW

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Analyzed customer feedback and implemented strategies to improve customer experience.

• Boosted sales, effectively upselling and cross-selling relevant products to customers.
• Implemented effective marketing strategies to promote products and services to potential clients.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills
• Provided training to new employees on basic customer service techniques
• Skilled at working independently
• Worked well in a team setting, providing support and guidance.
• Global customers (Russian, Thai, Philippines, Mongolian, Nepal,Korean)

• -Achieved daily sales goal by recommending additional products
• - Reached target
• - Experienced in handling large crowds in an effective and gracious manner during demanding sales events and holidays