Prudence Yeung
Head Of R&D | Business Development | High-level Hospitality
Summary
A results-driven professional with a unique background in R&D Leadership , Business Development and High-Level Hospitality . I have extensive experience in the Food & Beverage sector specializing in Research and Development. I am proven in driving business growth and operational excellence through strategic planning and execution. I possess strong project and event management capabilities, adept at coordinating cross-functional teams and delivering high-impact initiatives. My extensive background in customer service as a Senior Purser emphasizes client satisfaction and loyalty.
Overview
25
25
years of professional experience
3
3
Languages
Work History
Head of Research & Development
Taste of Asia Limited
10.2024 - 02.2026
- Portfolio Leadership: Directed the product innovation roadmap for a 300-outlet portfolio . Led a cross-functional team of professional chefs to translate market trends into commercialized food and beverage lines with corporate growth targets.
- Business Development and transformation: Developed new restaurant brands for the group and established high-tier corporate catering frameworks. This elevated the group's brand positioning and growth. Successfully revamped multiple brand menus, converting loss-making branches into profitable entities.
- Supply Chain Innovation: Negotiated a strategic manufacturing partnership for the award-winning “TOA Chilli Oil,” resolving a multi-year procurement bottleneck.
- Market Expansion: Launched premium catering solutions for international corporations, elevating the group's positioning in the upscale market.
- Process Optimization: Standardized R&D documentation and production workflows to improve scalability and reduce COGS across diverse brand identities.
Account Consultant
Fujifilm Business Innovation
07.2023 - 09.2024
- Strategic Sales: Spearheaded market penetration into SMB sectors, focusing on Robotic Automation, Cybersecurity, and Smart Workstyles.
- C-Suite Engagement: Closed "Top-Gun" accounts by presenting complex IT solutions to C-level executives, securing long-unreachable partnerships.
Business Development Manager
Fotis Lab
04.2023 - 07.2023
- Market Strategy: Conducted competitive intelligence and lead generation within the HKSTP ecosystem.
- Stakeholder Management: Collaborated with executive teams to pitch complex services to investors and stakeholders.
R&D and QA Manager
Taste of Asia Limited
09.2021 - 02.2023
- Leadership & Departmental Startup: Appointed by the Chairman to build the QA & Training Department from the ground up; recruited and mentored a full team of inspectors and officers.
- Process Engineering: Designed and developed "R&D Rolling Schedule" and "Recipe Tracker" systems, standardizing SOPs across 200+ restaurant locations to ensure scalability.
- Operational QA: Established group-wide SOPs and KPI-driven training systems to ensure product consistency and safety compliance.
BD, Operations and Project Manager
Wine Friends International Limited
12.2020 - 07.2021
- Revenue Growth: Engineered a 20–30% revenue increase within 60 days via targeted social media and operational audits.
- Private Kitchen Concept: Acted as Executive Chef and Event Planner to launch a high-margin bespoke dining revenue stream.
Senior Purser (Cabin in Charge)
Cathay Dragon
03.2001 - 10.2020
- Service Excellence: Led high-performing crews in a safety-critical environment, ensuring 5-star service for VIP and commercial passengers.
- Crisis Leadership: Managed onboard operations and safety protocols for A330/A320/A321 aircraft.
- Internal Communications & Branding: Served as corporate editor and travel blogger, representing the airline's culture for the crew community.
Education
Sino Jet Academy Corporate Jet Crew Programme
Hong Kong2021
HKCEE
Hong Kong1988
Skills
- Executive Leadership: Cross-functional management, strategic planning, and change management
- R&D & Product Innovation: Concept-to-launch lifecycle, COGS optimization, sensory analysis, and menu creation
- Business Development: B2B sales strategy, lead generation, C-suite relationship management
- Operations & Compliance: Building QA/Training departments, SOP design, and food safety (HACCP/Halal)
- Event & Hospitality: Corporate catering strategy, VIP client relations, and bespoke event implementation
Accomplishments
ACHIEVEMENTS:
Taste of Asia Limited | Head of R&D | 2021-2026
Brand Development and Expansion
- Brand Development: Built and developed 4 brands including DAU (1 branch), RUD Yakiniku (14 branches), MIZI Rice Noodles (8 branches), and NabeGo Shabu Shabu (5 branches). Aggressive expansion is ongoing in line with the group's marketing plan.
- Revamping and Brand Positioning: Implemented a revamping plan to turnaround MAMA Bakery, MOMOKU, Milk Cafe and UURO. This includes menu innovation presentation and packaging upgrades to drive growth and meet the group's KPIs.
Cathay Dragon | Cabin Crew Specialist | 2014-2018
Crew Communications and Relations Specialist
- Recruited as an editor and travel blogger for the monthly Cabin Crew Newsletter. Responsible for reading materials collections, art direction, proofreading, travel blog column, and publishing. Acted as an ambassador for internal events.
Timeline
Head of Research & Development
Taste of Asia Limited
10.2024 - 02.2026
Account Consultant
Fujifilm Business Innovation
07.2023 - 09.2024
Business Development Manager
Fotis Lab
04.2023 - 07.2023
R&D and QA Manager
Taste of Asia Limited
09.2021 - 02.2023
BD, Operations and Project Manager
Wine Friends International Limited
12.2020 - 07.2021
Senior Purser (Cabin in Charge)
Cathay Dragon
03.2001 - 10.2020
Sino Jet Academy Corporate Jet Crew Programme
HKCEE