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Detail-oriented professional with strong expertise in Microsoft Office Suite, including Word, Excel, PowerPoint, and advanced tools like MATLAB and C++. Skilled in strategic planning, critical thinking, and decision-making, with a proven ability to collaborate effectively in team-oriented environments. Adept at organisational and planning tasks, leveraging excellent written and verbal communication skills to deliver results. Motivated and goal-driven with a focus on utilising technical proficiency and analytical capabilities to contribute to innovative solutions.

Bachelor's degree in Fashion and Textiles (Design) from Hong Kong Polytechnic University, with good foundation in design principles, textile knowledge, and trend forecasting. Proficient in Adobe Illustrator for creating innovative designs and technical drawings. Strong background in customer service and communication, enhanced through social service learning and internships. Quick learner with adaptability to new environments, committed to applying skills in real-world fashion challenges.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Professional customer service representative prepared for role through hands-on experience in fast-paced environments. Proven ability to manage high volumes of customer transactions efficiently and accurately. Known for strong teamwork and adaptability, ensuring smooth operations and customer satisfaction.

Poon Huen Yu

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Counter Server Officer

Customer Service Assistant

Customer Service

Receptionist

Sales (Part Time)

Education

Higher Diploma - Banking and Financial Analysis

Foundation Diploma - Business

Hong Kong Diploma Of Secondary Education (HKDSE) - undefined

Elementary and Intermediate -

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Counter Server Officer

Customer Service Assistant

Customer Service

Receptionist

Elementary and Intermediate -

Sales (Part Time)

Higher Diploma - Banking and Financial Analysis

Foundation Diploma - Business

Hong Kong Diploma Of Secondary Education (HKDSE) - undefined

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