Poon Huen Yu
TELLER
RM 24, 25/F, BLK 4 CHUN SZE HOUSE CHUN YEUNG ESTATE SHATIN NT
Overview
9
9
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Counter Server Officer
Dah Sing Bank
03.2023 - Current
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each Working days
- Met customer service goals and exceeded customer expectations.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Customer Service Assistant
Kerry Properties
10.2021 - 02.2023
- Helping tenant to solving problems
- Helping tenant to communicate between them and landlord or Manager
- Maintaining the facility of clubhouse
- Prepare the document to manager for send out to head office
- Cash handling of Club house income
- Staying good relationship with all parties
Customer Service
Shangri-La Hotel
08.2021 - 10.2021
- Helping customer to take order
- Answer the problems from customer
- Manage the stock of the event
- Checking email of the order
- Ready the order for further action
Receptionist
The One Bakery
01.2021 - 08.2021
- Cash Handling
- Helping customer to take order
- Answer the problems from customer
- Manage the stock
Sales (Part Time)
Sogo S.T. Dupont
01.2017 - 01.2020
- Introduce the product to the customers
- Helping Customer Measure the size
- Helping for setting up for the Sales event
Education
Higher Diploma - Banking and Financial Analysis
Vocational Training Council
01.2017 - 01.2020
Foundation Diploma - Business
Vocational Training Council
01.2016 - 01.2017
Hong Kong Diploma Of Secondary Education (HKDSE) - undefined
CCC Yenching College
01.2009 - 01.2016
Elementary and Intermediate -
DAI-ICHIJapanese LanguageAnd Culture School
01.2020 - 01.2021
Skills
- Microsoft PowerPoint
- Customer Service
- Microsoft Excel
- Microsoft Office
Interests
Basketball
Volleyball
Tennis
Timeline
Counter Server Officer
Dah Sing Bank
03.2023 - Current
Customer Service Assistant
Kerry Properties
10.2021 - 02.2023
Customer Service
Shangri-La Hotel
08.2021 - 10.2021
Receptionist
The One Bakery
01.2021 - 08.2021
Elementary and Intermediate -
DAI-ICHIJapanese LanguageAnd Culture School
01.2020 - 01.2021
Sales (Part Time)
Sogo S.T. Dupont
01.2017 - 01.2020
Higher Diploma - Banking and Financial Analysis
Vocational Training Council
01.2017 - 01.2020
Foundation Diploma - Business
Vocational Training Council
01.2016 - 01.2017
Hong Kong Diploma Of Secondary Education (HKDSE) - undefined
CCC Yenching College
01.2009 - 01.2016
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