PHUC PHAN

• Managed end-to-end product costing and development support for Smartwool and Icebreaker apparel programs, collaborating with cross-functional teams to deliver commercially viable and consumer-focused products.
• Partnered with fabric mills, trim suppliers, garment vendors, and sourcing teams throughout the development process, providing technical and cost insights to support material selection, construction decisions, and product commercialization.
• Led product engineering and value-improvement initiatives that generated over $2M in seasonal savings while maintaining product quality, functionality, and brand expectations.
• Collaborated closely with Design, Product Development, and Manufacturing teams to evaluate garment construction, manufacturing methods, and material performance, ensuring product readiness across key seasonal milestones.
• Established strong relationships with global vendor partners to resolve development challenges, improve execution efficiency, and support innovation across apparel product categories.

• Partnered closely with buyers, suppliers, and cross-functional teams to manage product development from initial concept through commercialization, ensuring alignment with quality, timeline, and business objectives.
• Coordinated factory readiness and development activities, working with manufacturing partners to resolve technical issues, improve execution efficiency, and support on-time project delivery.
• Collaborated with buyers and internal stakeholders to clarify product requirements, manage development milestones, and ensure smooth handovers throughout the product lifecycle.
• Successfully developed Fanatics, and BCS knitwear programs from initial brief through sample development, product validation, and final production readiness.
• Built strong partnerships with vendors and suppliers to drive product innovation, improve development processes, and deliver commercially successful products that met brand expectations and manufacturing requirements.

• Managed annual production volume of over 7 million units, coordinating development, costing, material planning, and on-time delivery across multiple seasonal programs.
• Oversaw full merchandising process for Old Navy Activewear, ensuring alignment with market trends and customer demand.
• Negotiated competitive pricing with suppliers and buyers to optimise profit margins.
• Developed costing documents and participated in buyer costing meetings to facilitate informed purchasing decisions.
• Managed fabric and trim orders for development and production.
• Tracked TNA plans and ensured on-time shipment with good quality.

• Managed merchandising from sample development to bulk production.
• Coordinated product launches and marketing strategies for Rock Revival, Esprit Men, and Armani Exchange programs to enhance brand presence.
• Monitored raw material delivery and production schedules, coordinating supplier development for trims and materials to meet project timelines.
• Calculated material consumption and ordered fabrics and trims.
• Developed strong vendor relationships to secure timely delivery of merchandise and streamline supply chain processes.
• Responded to customers' inquiries regarding products, prices, and availability to improve customer service experience.

Managed SME and micro-business clients in agriculture, aquaculture, construction, and trading sectors.
Conducted financial analysis, credit assessment, and managed secured/unsecured lending products.
Supported trade finance activities, including L/C processing and foreign exchange transactions.
Prepared and analyzed lending, agricultural finance, and FX reports to support business and management decisions.