Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Patsy Wong

Human Resources Business Partner| Talent Management
Hong Kong

Summary

Dynamic Human Resources Director with a proven track record at Pirata Group, enhancing employee engagement through innovative talent management strategies. Skilled in labor negotiations and organizational development, I successfully led HR due diligence during M&A, identifying critical compliance risks and implementing effective solutions to drive workforce stability and performance.

Overview

15
15
years of professional experience
3
3
Certifications

Work History

Human Resources Director

Pirata Group
02.2024 - Current

(25 Outlets, 380 Full Time Employees 100 Part Time Employees)


1) Talent Management - enhanced employee engagement by

implementing innovative HR programs and initiatives to attract talents and to reduce turn over rate


2) HR due diligence in M&A

- Identified risks of missing MPF contributions, the whole pratice was carried out in 2024 for missing contributions from 2021-23

- Involves evaluating contracts, policies, and compensation and employing checklists


3) Leadership

- Managing a team of seven team members including the functions of HR Strategic Business Partner - implementing strategy to align with Company Business Objectives. Overseeing COE functions - Learning & Development, Talent Acquisition and Payroll / Compensation & Benefit




Manager – Human Resources (Business Partner)

New World Development Company
11.2021 - 02.2024

1) New role in NWD Group - Cultural Development

- Leading Human Resource programs for Group Cultural projects (e.g. New World Share for Good, New World Build for Good)
- As a Cultural Ambassador for New World Group, accountable for a multiple different Cultural Projects

- Take a role in sharing the Group Ecosystem knowledge and key information with all Business Units


2) Business Partnering and Talent Acquisition

-Business Partner and Talent Acquisition Role for NWD Group Executive Office (Hong Kong & PRC Market, and Golf and Tennis Academy, Sai Kung)

Senior Human Resources Manager

Tricor Services Limited
05.2021 - 11.2021

720 Employees


- Lead a team of three in the HRBP team Business Partner Role

- Managing all Recruitments activities for the Group


Reason for leaving - Tricor was going through a M&A project, redundancy was expected

People Partner (Head of Human Resources)

PersolKelly Pte Limited (Kelly Services HK)
08.2018 - 04.2021

120 Employees


- Part of the regional HR team, regional inclulde11 APAC countries, crafting organization-wide Organization Objectives and Strategies
- Business Partner Role leading the change management projects (after the Joint Venture of Persol and Kelly), and managing the HR-related internal and external communications.
- Acts as a facilitator in the Management Team and shares the responsibility for the goals and target delivery. Project involved was the redesigning of Commission scheme in 2019
- Responsible for internal Talent Management program – strategy, planning, talent acquisition and talent development

Manager, Human Resources

Peninsula Merchandising (Peninsula Hotel)
04.2014 - 06.2018

(Subsidiary of Hong Kong & Shanghai Hotels Limited, The Peninsula Hotel) - 75 employees


- Lead and manage the Office Relocation Project (2015).
- Organize Retreat and Team Building Activity Events.
- HR Budget Planning Annually

- Leading one HR Officer for HR and Administrations

- All rounded HR functions including Talent Management, Compensation & Benefits and Business Partnering.

Recruitment Consultant

Christian Bassett Consulting
02.2013 - 03.2014
  • Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
  • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
  • Client portfolio includes The Prada Group, Louis Vuitton, Christia Dior, Fendi, Saint Laurent
    Paris, Lane Crawford,Valentino, Dolce & Gabbana etc.
    - Successful placements for clients – Lane Crawford, Prada,
    Valentino, Dolce & Gabbana.

Assistant Human Resources Manager

Lane Crawford
10.2010 - 03.2013

- Manage all aspects of recruitment activities ensuring a smooth and effective recruitment process at all times for assigned areas of responsibility.
- Liaise with senior executives and line managers on full spectrum of HR services including recruitment, organization structuring, compensation and benefits, performance management and talent development.
- Carry out recruitment projects such as career talk, recruitment day etc. which build the Lane Crawford image as an employer of choice.
- Provide professional HR services to business units, line managers and, business partners, for Executive Office, Buying Office, Marketing and Communications Department, Design and Visual Merchandising Department, and CRM Department. (250 headcounts)
- Forecast and formulate manpower planning and budget to cope with business objectives.
- Manage all expatriatesʼ relocation and work visa applications.

Education

Bachelor of Arts - Economics

The City University of London, The UK
United Kingdom
04.2001 -

Skills

Analytical oversight

Certification

Level 1 IECL Executive Coaching

Timeline

Masterclass: Professional Certificate in Strategic HR Business Partner

09-2024

Human Resources Director

Pirata Group
02.2024 - Current

Manager – Human Resources (Business Partner)

New World Development Company
11.2021 - 02.2024

Senior Human Resources Manager

Tricor Services Limited
05.2021 - 11.2021

People Partner (Head of Human Resources)

PersolKelly Pte Limited (Kelly Services HK)
08.2018 - 04.2021

Certificate Certificate in Train the Trainer – HKIHRM

10-2017

Level 1 IECL Executive Coaching

07-2016

Manager, Human Resources

Peninsula Merchandising (Peninsula Hotel)
04.2014 - 06.2018

Recruitment Consultant

Christian Bassett Consulting
02.2013 - 03.2014

Assistant Human Resources Manager

Lane Crawford
10.2010 - 03.2013

Bachelor of Arts - Economics

The City University of London, The UK
04.2001 -
Patsy WongHuman Resources Business Partner| Talent Management