Summary
Overview
Work History
Education
Skills
Timeline
Generic

ON NI (ALYSSA) CHUNG

Tung Chung

Summary

Tea Store Manager experienced in enhancing customer satisfaction and service quality through effective staff training and inventory management. Implemented efficient systems that improved stock accuracy and reduced waste, contributing to streamlined operations. Focused on leveraging leadership abilities to elevate service quality and optimize store performance.

Overview

3
3
Languages
10
10
years of professional experience

Work History

Tea Store Manager

Share Tea
04.2022 - Current
  • Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
  • Developed staff training programs to enhance service quality and product knowledge.
  • Implemented inventory management systems to improve stock accuracy and reduce waste.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.

Sales Associate

GUESS
06.2019 - 08.2019
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained visual merchandising standards, contributing to appealing store environment.
  • Collaborated with team members to meet sales goals and deliver exceptional service.

Cashier

Wellcome
05.2019 - 06.2019
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Monitored inventory levels, restocking shelves to optimize product availability.

Tea Shop Assistant

GONG CHA Tea
04.2016 - 03.2019

•⁠ ⁠Prepared tea-based beverages and assisted with daily shop operations
•⁠ ⁠Provided customer service and maintained store cleanliness

Education

High School Diploma -

HKfew Wong Choo Bau Secondary School
Tung Chung, Hong Kong
04.2019

Skills

Store operations

Store opening and closing

Customer service

Client engagement

Training and mentoring

Multitasking and organization

Problem-solving

Timeline

Tea Store Manager

Share Tea
04.2022 - Current

Sales Associate

GUESS
06.2019 - 08.2019

Cashier

Wellcome
05.2019 - 06.2019

Tea Shop Assistant

GONG CHA Tea
04.2016 - 03.2019

High School Diploma -

HKfew Wong Choo Bau Secondary School
ON NI (ALYSSA) CHUNG