Olga Berman

Using my great time management and analyzing skills investing on different platforms such as Interactive Brokers (IBKR), Binance, KIT FInance etc.

Built and maintained a loyal client base through strong relationship-building skills at devising strategies for increased sales. Analyzed of existing/potential customers to meet their needs, customer retention.

• CRM, database (for 2 casino brands)
• Duties: responsible for growing online Russian market, increasing purchases, customer experience management (to newbies), money in/money out activities, database.
• Build one-on-one relationships with top tiered players (VIP), built and implemented sales strategics .
• Translations: Russian-English/English-Russian
• Increased purchases by 28%, number of customers by 22% between

Responsibility: to grow online Russian market, increasing purchases, money in/money out activities, database as well as customer experience management to newbies in the department.
Building one-on-one relationships with top tiered players (VIP), online promotions, QA. Translations: Russian-English/English-Russian and much more.
High standards, professionalism, responsibility, strong communication skills and detail orientation help me to drive any task through to completion.

• Increasing sales (to grow the market in the area), organizing and operating incentive schemes to keep sale people motivated; marketing and planning sale systems to specific markets
• Analyzing and improvement of sales, performance reports for senior managers and executives, asset management.

• Providing trainings (up to 10 people), increasing sales, marketing, planning sale system to specific markets
• Analyzing and improvement of sales, performance reports for senior managers, distribution of funds
• Increased local sales by up to 20 % in a 6 months period.

The degree has been approved by Ministry of Education of Israel in 2010.