Ms software
OI LING WONG
Assistant Manager
Hong Kong
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certificate
3
3
Languages
Work History
Assistant Manager
Outdark
06.2016 - 06.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Created employee schedules to align coverage with forecasted demands.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
Education
Bachelor of Science - Psychology
Upper Iowa University
Fayette 08.2020 - 12.2022
Skills
Employee performance evaluations
undefinedSoftware
Certification
Certified Assistant Store Manager-
Timeline
Certified Assistant Store Manager-
10-2021
Bachelor of Science - Psychology
Upper Iowa University
08.2020 - 12.2022
Assistant Manager
Outdark
06.2016 - 06.2022
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