Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Ogwu Esther Nneka

Ogwu Esther Nneka

Hospitality
Lantau Island,Hongkong

Summary

Focused and reliable Job Title bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Captain Part Time

Zuma Restaurant
Central, Hongkong
06.2023 - Current
  • proviveds good environment for the guests and ensure clean and tidy environment also
  • Making sure the restaurant runs smoothly
  • take orders,and making sure I announce food allergies to the guests

Captain

Pirata Group
Hongkong , Sheung Wan
03.2022 - 05.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cook

Hongkong Disneyland
Hongkong , Hongkong
02.2019 - 07.2021
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.

Education

Lagos State University Nigeria - International Studies

BEC International Secondary School
Kaduna State Nigeria
05.2004 - 01.2009

Skills

    Hospitality,

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Interests

Interested in expanding and becoming a better individual with great team work

Timeline

Captain Part Time

Zuma Restaurant
06.2023 - Current

Captain

Pirata Group
03.2022 - 05.2023

Cook

Hongkong Disneyland
02.2019 - 07.2021

Lagos State University Nigeria - International Studies

BEC International Secondary School
05.2004 - 01.2009
Ogwu Esther Nneka Hospitality