Experienced office management and administration professional with a proven track record of optimizing productivity, efficiency, and service quality. Dependable, ethical, and reliable support specialist and leader possessing advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to ensure operational and service excellence, demonstrating proficiency in team coordination and problem-solving in fast-paced environments.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Executive Secretary to Principal (Permanent)
HONG KONG INTERNATIONAL SCHOOL
07.2021 - Current
Provide secretarial and PA support mainly to the Principal and 2 Associate Principals
Serve as administration manager giving full support to the leadership team and 80 teachers and staff.
Work collaboratively to support the school’s activities, tasks, and internal and external events for staff, students, and parents. During a year there are 40-50 staff events and 1,000 staff meetings; 10-20 schoolwide student events a year; 30-40 parent clubs’ events
Work closely with the facilities management team for the campus, setting up events and security management.
Handle inquiries from students, parents, and outside parties
Maintain school website; create student handbook; manage student schedules, daily announcements, certificates, applications, and various purchases, etc.
Maintain the MS budget and claims; arrange payments for vendors’ invoices
Secretary to Principal (Contract)
HONG KONG INTERNATIONAL SCHOOL
01.2021 - 06.2021
Executive Assistant to CCO (Compliance Team) (Contract)
NATIXIS
04.2018 - 09.2020
Perform full administrative and secretarial support to a team of 24 people
Direct report to the regional head of APAC Compliance, managing director, ExCo Member, who is German. Manage his inbox and handle his complex diary and calendar management
Handle travel arrangements and expense claims and provide logistic support to visitors from the APAC Compliance team as well as the Paris headquarter. Assist in approving expense requests for HK and the APAC team.
Act as a liaison within the Hong Kong office, APAC offices, Paris Headquarters, and external parties
Create and maintain different reports as well as presentation materials for the team
Lead a few ad-hoc projects for the team, e.g., work with HQ to develop the homepage of APAC Compliance
Maintain the team budget and arrange payment for vendors
Arrange events/conferences for the team, for the visitors (APAC and headquarter), and for the corporate e.g., charity events and annual company parties for over 400 people.
Arrange various compliance trainings for the employee
Office Manager / Personal Assistant to Managing Partner
ENCOUNTER HK LIMITED
06.2016 - 04.2020
Assist two managing partners with all-round administrative and PA support such as memberships, personal and company properties, medical, personal company records, and family issues
Perform daily operation for three different companies under the same office space which consist of 10 people
Onboarding, offboarding, working visa, and MPF arrangement
Manage full set of bookkeeping (Excel and Xero) and liaise directly with external accountant
Payroll, monthly local and overseas payments, and expense claims arrangement
Annual return and staff taxation filing and handling company secretarial issues
Assist and undertake ad-hoc project assignments e.g., prepare reports and perform research; marketing, and merchandising projects
Arrange commercial events by looking for venues, inviting clients, setting up menus, event activities, decoration, and maintaining balance sheet of events
Liaise and coordinate with clients and vendors on the progress of business project
Perform full administrative and secretarial support to a team of 18 people. Occasionally provide support to the HK legal team.
Directly report to the regional head of APAC Compliance, managing director, who is Australian.
Handle complex diary and calendar management. Organize meetings, send out meeting requests, prepare correspondences, arrange meeting rooms and VC facilities around the world for the team and overseas visitors.
Handle travel arrangements and expense claims and provide logistic support to visitors from APAC and EU Compliance teams as well as USA headquarter. Assist in approving expense requests for HK and the APAC team.
Act as liaison within the Hong Kong office, overseas offices, and external parties, e.g., SFC
Work closely with different departments for different tasks and projects, e.g., arrange to get signatures for different legal & marketing documents, SFC inspection, etc.
Create and maintain different reports, and presentation materials for the team, e.g., budgeting & activities reports, etc.
Arrange events for the team and some charity organizations in the corporate e.g., bake sales, country park cleaning, etc.
Office Manager / Executive Assistant
ADAMAS ASSET MANAGEMENT (HK) LIMITED
06.2013 - 10.2014
Administration duties:
Perform full spectrum of professional administrative and secretarial/ PA support to two managing partners (American and HongKonger) of a 30-person asset management firm.
Handle complex diary and calendar management. Use CRM system for maintaining meeting records. Liaise with company driver for transport arrangements.
Handle travel arrangements, expense claims, and heavy itineraries overseas
Assist and undertake ad-hoc project assignments, e.g., prepare different reports and presentation materials
Administration duties:
Fully handled office relocation and renovation projects of a 4,500 sqft and a 3,000 sqft office spaces
Maintain pantry, conference room conditions and booking, office supply procurement and fixed assets
Liaise with various office service providers. Monitor come-in Fax and arrange business cards
Organize and run company events with logistic support
Monitor incoming calls for general lines and Managing Partners’ direct lines; 20 colleagues’ direct lines.
HR duties:
Maintain attendance record, leave record, and staff record
Arrange office, medical, and travel insurance
Onboarding, offboarding, working visa for staff /China visa for visitors, and MPF arrangement
Liaise with different recruitment agencies and media for recruitment service
Compliance duties:
Liaise with an outsourced compliance firm to maintain the SFC record. Assist in arranging the SFC license
Maintain staff trading statement, trade approval, and CPT training record
Accounting duties:
Assist in managing a full set of bookkeeping and accounting duties for the operating company.
Use Peachtree software and Excel spreadsheets for different accounting reports, e.g., cash flow and petty cash
Arrange monthly cheque payments and overseas payments
Arrange monthly expense claims for local staff and overseas offices, e.g., Shanghai and Japan
Arrange Annual Return filing and handle company secretarial issue
Executive Assistant to CEO
HENNABUN CAPITAL GROUP
10.2009 - 02.2013
Perform full spectrum of professional administrative and secretarial/ PA support to one of the CEOs of a multinational investment group with 10 HKSE-listed companies
Translation work in English / Chinese for the CEO who is Korean Canadian
Handle travel arrangements, expense claims, and heavy itineraries overseas
Assist and undertake ad-hoc project assignments, e.g., mergers and acquisitions projects, due diligence searches, etc.
Assist in drafting and handling legal documents, e.g. Right Issue, Sales and Purchase, etc.
Assist in handling company secretarial and compliance issues, e.g., preparation of board resolution and filing.
Assist in creating different presentation materials for the firm
Perform operational and administrative support to a start-up hedge fund team (Seekers Advisors (H.K.) Limited) with USD 5 billion in assets, e.g., different trade accounts opening, NAV report checking, license application, monthly trade reports checking, staff employment contract and working visa drafting and handling, etc.
Assist in managing a full set of bookkeeping and accounting duties for the hedge fund team
Office Manager/ Executive Assistant
PEMBERTON STEWART INTERNATIONAL LIMITED
12.2007 - 01.2009
Assist to the set-up of a newly established financial executive search firm which is owned by two expatriate managing partners (British & Australian).
Liaise with various office support service providers to ensure daily operation and perform all-rounded HR duties including employee benefits, payroll administration, etc.
Manage a full set of bookkeeping and accounting
Provide all-rounded secretarial/ PA support e.g., travel, visa and meeting arrangement, answer and screen calls, greet customers, personal insurance
Marketing Manager
MANUFACTURING / TRADING INDUSTRY
08.1998 - 12.2007
Worked for a premium trading company for 4 years after graduation. Then, I worked for an electronic manufacturer for 2.5 years. Before moved to an Administration role, I was a Marketing Manager and HK office in charge for 2 years and fully handled the HK office renovation and relocation.
Education
BBA - International Business
LINGNAN UNIVERSITY
Hong Kong
01.1995 - 01.1998
Skills
Microsoft
Google Workspace
English typing (60wpm)
Chinese typing (20wpm)
Full set export shipping documents (including L/C)
Bookkeeping
Others
Cantonese (Native), Mandarin (Fluent), English (Fluent), Korean (Basic reading), French (Basic reading – Completed A1 level), Microsoft, Google Workspace, English typing (60wpm), Chinese typing (20wpm), Full set export shipping documents (including L/C), Bookkeeping, Travelling, hiking, wine, dancing
Timeline
Executive Secretary to Principal (Permanent)
HONG KONG INTERNATIONAL SCHOOL
07.2021 - Current
Secretary to Principal (Contract)
HONG KONG INTERNATIONAL SCHOOL
01.2021 - 06.2021
Executive Assistant to CCO (Compliance Team) (Contract)
NATIXIS
04.2018 - 09.2020
Office Manager / Personal Assistant to Managing Partner