Ning Kwok Hei
Tiu Keng Leng
Summary
Dedicated nursing professional with over 11 years of experience in acute medical units, holding a Master of Science in Health Care Management. Committed to promoting total patient care and effective symptom management in acute settings within the public health care system. Experienced in palliative care, patient safety, and nursing education, with a passion for improving patient outcomes, and enhancing nursing practices through leadership and continuous education. Aiming to promote collaboration between traditional Chinese medicine and Western medicine to enhance the patient journey, ensuring improved experiences for inpatients, as well as outpatients, palliative care, and rehabilitation settings.
Overview
12
12
years of professional experience
Work History
Deputizing APN
TKOH
12.2020 - Current
- Acted as a Unit In-Charge, led the nursing team in an acute medical unit, enhancing team performance and patient care.
- Oversaw daily operations, ensuring adherence to clinical guidelines and standards.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Specialty Nurse (Palliative Care Nursing)
TKOH
01.2020 - Current
- Served as TKOH End-of-Life Link Nurse.
- Responsible for reflecting on the difficulties and barriers the units faced, and proposing improvements in palliative care and end-of-life practices.
- Responsible for promulgating and implementing standards of palliative care in wards.
- Facilitated the implementation and design of the 'Care Reminder for Patients in the Last Days of Life' in the ward.
- Facilitated training sessions for ward nursing staff on palliative care practices, including subcutaneous medication infusion in the ward.
- Participated in palliative care nursing rounds to enhance patient support.
Registered Nurse
TKOH
08.2013 - Current
- Developed expertise in high-stress settings, including Accident & Emergency, and acute medical units. Mastered multitasking capabilities, and maintained excellent time management.
- Possesses extensive clinical experience in renal, gastroenterology, palliative care, and emergency services.
- Actively contributed to quality improvement initiatives to enhance departmental performance.
- Trained and mentored nurses and students on best practices, hospital policies, and standards of care.
- Pursued ongoing education and advanced training to maintain current knowledge.
- Ward Fall, Ambassador (2020–2023)
- Ward MHO representative (2020-2023)
- Honorary Clinical Tutor of the Open University of Hong Kong (2019 - Present).
- Ward representative of the safety escort team (2019–2020)
- Ward Quality Improvement Workgroup Link Nurse (2016 - 2020)
Education
Master of Science - Health Care Management
Oxford Brookes University
UK01.2022
PRCC - Palliative Care Nursing
Hospital Authority Institute of Health Care
01.2018
Bachelor of Nursing - Second Class Honours Division One
The University of Hong Kong
01.2013
Skills
- Palliative care
- Acute medical nursing care
- Team leadership
- Nursing education and training
- Quality Improvement Initiatives
- Communication and team collaboration
- Empathy and understanding
- Responsibility and accountability
- Patience and composure
- Open-mindedness
- Strong stress resilience
Nursing Continuous Education
- 2022, Certificate in Chinese Medicine for Medical and Healthcare Professionals, The University of Hong Kong School of Professional and Continuing Education (HKU SPACE)
- 2018, Post-registration Certificate Course in Palliative Care Nursing, Institute of Advanced Nursing Studies (IANS)
- 2014, Advanced Cardiovascular Life Support (ACLS), American Heart Association (AHA)
- 2013, Basic Life Support for Healthcare Provider (BLS), American Heart Association (AHA)
Timeline
Deputizing APN
TKOH
12.2020 - Current
Specialty Nurse (Palliative Care Nursing)
TKOH
01.2020 - Current
Registered Nurse
TKOH
08.2013 - Current
Master of Science - Health Care Management
Oxford Brookes University
PRCC - Palliative Care Nursing
Hospital Authority Institute of Health Care
Bachelor of Nursing - Second Class Honours Division One
The University of Hong Kong
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