Nidhi Gupta
Hong Kong
Summary
Infrastructure Lead with Approx. 14 Years of experience, well-versed at managing multiple applications, software development projects on time and within budget. Detail-oriented professional who thrives in a high volume multi-tiered environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SRE
Chanel Tech
09.2023 - Current
- Work closely with cross-functional teams to provide monitoring solution to increase the system resilience & performance
- Vendor management for various engagements
- Ensure reliability , performance for cloud & on-perm infrastructure
- Automation of monitoring & visualization of critical business parameters on Grafana
- .Develop & maintain system health performance dashboards by providing real-time visibility into system performance and enabling proactive issue resolution
Blockchain Runtime Engineer
Bullish
01.2022 - 03.2023
- Automation of task using terraform and ansible in Google Cloud
- Migration of application from VM to GKE
- Develop and maintain code for self-maintained healthcheck platform
- Monitoring Infrastructure using Datadog , self maintained performance monitoring tool
- Setup DataDog monitoring on GCP's VM
- Create dashboard and alerting for various application on Datadog
- Develop and maintain code for infrastructure team
- Do POC for new tools and technologies
- Troubleshoot existing issue in blockchain platform
DevOps Engineer
Easy Mobile Logistics
10.2019 - 01.2022
- Worked with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
- Consult & contribute to system architecture
- Researched , identify and implement new technologies and tools helping to grow agile development environment.
- Automate cloud provisioning for cost optimization
- Created cloud infrastructure in coded manner mainly using terraform
- Wrote and updated documentation to outline technical design of entire project.
- Develop and maintain CI/CD pipeline using internal tool & ArgoCD
- Participate in 24*7 on-call support
- Directed software design and development to meet client needs for functionality and performance
Operations Analyst
Cathay Pacific
01.2018 - 10.2019
- Worked towards setting monitoring standards
- Supporting automation activities in different areas to reduce team manual task and creation of Catchpoint Selenium Scripts for internal application, API monitoring of Cathay
- Educated and assisted other engineers in triage and
troubleshooting best practices. - Migration of server monitoring (SCOM, Sitescope, ELK) across data Centre with negligible downtime. Internal IT team coordinatinon for production environment.
- Dashboard creation for performance review.
Associate Consultant
HCL
02.2017 - 12.2017
- Setup DevOps environment
- Establish and ensure adoption of best practices and development standard
- Migration of Splunk Application to AWS Cloud
- Assist internal users of Splunk in designing and maintaining production-quality dashboards
- Designing and building new log & data mining services
IT Analyst
TCS
12.2014 - 01.2017
- Managed ITIL environment.
- Tools management, integration and upgrade.
- Splunk Upgrade from 6.1 to 6.4 on distributed environment and 6.3 to 6.4 in standalone environment.
- Daily tasks Automation using scripts (python, batch, PowerShell, shell) for SCOM, Control-M & ITM.
- Integration of SCOM, ITM with ServiceNow.
Specialist
Xerox
04.2013 - 12.2014
- Automation of regular tasks using scripting language like python, batch
and shell scripting - Creation and maintenance of SOP
- Administrated SCOM & OMU for multiple clients
- Responsible for troubleshooting critical application related issue
Senior Analyst
HCL
07.2010 - 04.2013
- Installation, configuration and implementation of HP-BSM, SiteScope, BPM, OVPI, NNMi for application and infrastructure, network monitoring.
- Integration of SiteScope, OMW, OMU with BMC Event Management tool
- End-to-end integration of various data source to Netcool and BMC BEM
Education
Bachelor of Technology - Computer Science
Amity University
India06.2010
Skills
- Cloud: AWS Cloud , Google Cloud , Microsoft Azure
- Containerisation : Kubernetes, Dockers
- Provisioning Tool: Terraform
- Automation Tool: Ansible
- Monitoring Tools: IBM Tivoli, HP SiteScope, SCOM, HP OMU, HP OMW, Zabbix, Prometheus
- Scripting: bash, shell, python
- CI/CD pipelines: ArgoCD, Spinnaker, Buildkite
- Data Analytics Tools: Splunk, ELK Stack, Grafana
- Performance Monitoring Tool : Catchpoint , Runscope
- APM Tool : DataDog , Dynatrace
- Helm Charts , Kustomize
- Job Scheduling Tool : Control M , TWS
- Scrum Master
- ITIL
Certification
- HashiCorp Certified: Terraform Associate (003)
- AWS Certified Solution Architect - Associate(SAA)
- Professional Scrum Master 1
- New Relic Certified Performance Pro
- Splunk Certified Admin 6.3
- Splunk Certified Power User 6.3
- ITIL® V3 Foundation Certification (Ex0-101)
- HP Operations Manager for Unix 8.x
- Windows Server 2008 Active Directory Configuration (Micrsoft)
Timeline
SRE
Chanel Tech
09.2023 - Current
Blockchain Runtime Engineer
Bullish
01.2022 - 03.2023
DevOps Engineer
Easy Mobile Logistics
10.2019 - 01.2022
Operations Analyst
Cathay Pacific
01.2018 - 10.2019
Associate Consultant
HCL
02.2017 - 12.2017
IT Analyst
TCS
12.2014 - 01.2017
Specialist
Xerox
04.2013 - 12.2014
Senior Analyst
HCL
07.2010 - 04.2013
Bachelor of Technology - Computer Science
Amity University
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