Nicolas Ho
Assistant Merchandising Manager
Central And Western
Summary
With several years of experience working both locally and in mainland China, I am well-equipped to tackle diverse challenges. My strengths lie in being people-oriented, excelling at building trust with partners and clients. I approach situations with an open mindset, considering different perspectives to solve problems effectively. Whether driving sales as a frontline representative, expanding business beyond Hong Kong, or leading a team in managing over $100 million in business as a business executive, I approach every task with genuine dedication and enthusiasm. In light of the recent disruptions in the global industry, I am eager to find a position that aligns with my skills and passions, allowing me to continue my commitment to excellence in my work.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Assistant Merchandising Manager
Continental Conair Ltd
08.2021 - Current
- Serve as the primary liaison between the US market team and the Asian manufacturing operations
- Collaborate closely with the US market team to understand their requirements and concerns regarding products and services
- Proactively identify and resolve issues arising from the Asian factories that impact the US market deliverables
- Coordinate closely with the factory teams in Asia to ensure timely responses and resolutions to the US market's requests
- Provide regular status updates to the US market team on the progress and resolution of any outstanding problems
- Serve as a key liaison and facilitator of communication between various departments, including engineering, quality, art, chemistry, shipping, logistics, and more
- Organize and lead cross-functional meetings to align teams on project goals, timelines, and action items
- Translate requirements and concerns between different departmental stakeholders to ensure mutual understanding
- Continuously seek opportunities to optimize workflows and address pain points between diverse functional teams
- Ensure all projects are coordinated effectively to enable on-time shipment of products to customers
Sale Executive
Dr Yan Clinic
01.2021 - 07.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Operation & Administration Assistant
Madison (China) Limited
01.2020 - 01.2021
- Supporting all the operation duties in the company (China & Hong Kong)
- Manage agendas/travel arrangements/appointments for the management team
- Manage all suppliers' cost & service quality, ie IT
- Create and update records and databases with personnel, financial and other data
- Supporting any events in the company, ie Auction
Intellectual Property Development Consultant
Hu Yi Global Information Hong Kong Limited
06.2018 - 02.2019
- Managing the company's global trademark portfolio, including filing, prosecution, and maintenance
- Conducting comprehensive trademark clearance searches and providing strategic recommendations
- Reviewing and approving marketing materials to ensure brand compliance
- Supporting the General Counsel on various trademark-related initiatives
Producer & Internet Radio Host
Link Channel HK
03.2014 - 06.2016
- Work closely with the in-house Director and Producer, to arrange and coordinate video shooting projects
- To prepare and maintain the production schedule, shooting rundown, and other production documentation
- To assist communications between clients and the internal production team, as well as external 3rd parties to ensure smooth video production and product delivery
- To manage video deliverables and coordinate with in-house editing team
Summer Internship
SECOM Security HK Limited (ADT Alarm Monitoring HK Limited)
07.2011 - 08.2011
- Performed general office duties and administrative tasks
- Develop and maintain a filing system
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Education
Bachelor of Arts - Socialogy - Cultural Studies
Lingnan University (Hong Kong)
09.2016 - 07.2018
Higher Diploma Programme - Popular Culture and Media
The Chinese University of Hong Kong (CUSCS)
09.2014 - 05.2016
Skills
Pricing strategy
Performance reporting
Competitor analysis
Category management
Consumer behavior analysis
Supply chain coordination
Vendor negotiation
Supplier relationship management
Customer service
Operations management
Certification
Certified programme of Theatrical Acting (HKAPA)
Personal Information
- Place of Birth: Hong Kong
- Date of Birth: 02/01/92
- Gender: Male
- Driving License: A
Timeline
Assistant Merchandising Manager
Continental Conair Ltd
08.2021 - Current
Sale Executive
Dr Yan Clinic
01.2021 - 07.2021
Operation & Administration Assistant
Madison (China) Limited
01.2020 - 01.2021
Intellectual Property Development Consultant
Hu Yi Global Information Hong Kong Limited
06.2018 - 02.2019
Bachelor of Arts - Socialogy - Cultural Studies
Lingnan University (Hong Kong)
09.2016 - 07.2018
Higher Diploma Programme - Popular Culture and Media
The Chinese University of Hong Kong (CUSCS)
09.2014 - 05.2016
Producer & Internet Radio Host
Link Channel HK
03.2014 - 06.2016
Summer Internship
SECOM Security HK Limited (ADT Alarm Monitoring HK Limited)
07.2011 - 08.2011
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