Summary
Overview
Work History
Education
Skills
Timeline
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Nick Lau

Tech Lead, Analytics, Engineering, Transformation
Sheffield

Summary

8+ years solid skills in website and mobile application development and 2 years of management experience.


Quality-driven Software Engineering Analyst with extensive understanding of taking and transforming ideas into applications driving business success. Enthusiastic professional tasked with mitigating future software issues through debugging and troubleshooting.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Technical Manager

PCCW OTT Limited
Kowloon Bay
12.2022 - 03.2023
  • Developed suggestions for technical process improvements to optimize resources.
  • Liaised between business and technology units to manage delivery schedules for applications.
  • Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
  • Recruited and trained IT team members.
  • Evaluated customer impact risk, reputation risk and regulatory risk.

Technical Manager

Hong Kong Cable Television Limited
Tsuen Wan
04.2021 - 11.2022
  • Reorganized engineering and development staff, as well as technical resources for ongoing projects.
  • Led weekly code reviews to quickly detect and eliminate bugs and solicit suggestions on possible development paths.
  • Analyzed customer usage patterns of publicly available solutions to detect and prioritize areas in need of future enhancements.
  • Maintained project schedules by managing timelines and making proactive adjustments. (Jira, Trello)
  • Analyzed projects to determine resource requirements and procured necessary equipment and software. (AWS, GCP)

Key achievement:

  • www.hoy.tv
  • hoy tv iOS & Android App

System Analyst

Hong Kong Cable Television Limited
Tsuen Wan
04.2019 - 03.2021
  • Improved systems with addition of new features and infrastructure.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Developed diagrams to describe and lay out logical operational steps. (ERD, Git, Docker)
  • Researched and adopted new technologies to add value to existing offerings. (Ionic, Node.js, Vue.js, Swift, Kotlin)
  • Organized system operating procedures to strengthen controls.

Key achievement:

  • i-Cable News iOS & Android App
  • Samsung Smart TV App

Analyst Programmer

Hong Kong Cable Television Limited
Tsuen Wan
12.2017 - 03.2019
  • Performed regression and system-level testing to verify software quality prior to release.
  • Built databases and table structures for web applications. (MySQL, MongoDB)
  • Wrote highly maintainable, solid code for software system. (CodeIgniter, AngularJS)
  • Tested and deployed scalable and highly available software products.
  • Collaborated with product management to design, build and test systems.

Key Achievement:

  • www.i-cable.com
  • i-Cable流動版 iOS & Android App

Senior Programmer Analyst

Trumptech (Hong Kong) Ltd
Kowloon Bay
05.2017 - 11.2017
  • Tested and deployed scalable and highly available software products.
  • Directed software design and development to meet client needs for functionality and performance.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
  • Delivered scalable system architecture to support high-availability Internet site with various internal applications.

Analyst Programmer

Hong Kong Cable Television Limited
Tsuen Wan
08.2015 - 04.2017
  • Performed regression and system-level testing to verify software quality prior to release.
  • Built databases and table structures for web applications. (MySQL, MongoDB)
  • Wrote highly maintainable, solid code for software system. (CodeIgniter, AngularJS)
  • Tested and deployed scalable and highly available software products.
  • Collaborated with product management to design, build and test systems.

Key Achievement:

  • www.i-cable.com
  • i-Cable流動版 iOS & Android App

Programmer

HPI Financial Limited
Central
07.2014 - 07.2015
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Developed web applications for deployment on platforms and sites. (WordPress, Python, JavaScript)
  • Implemented scripts to enhance user experience.

Leaving reason:

  • Company downturn

System Support Engineer

Public Bank (Hong Kong) Limited
Central
02.2011 - 06.2014
  • Performed troubleshooting and maintenance of existing network systems.
  • Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
  • Maintained computer systems, installed and upgraded new systems.
  • Monitored, tracked and prioritized new work requests at Help Desk within set response times.
  • Worked with various departments on integrating new processes for software and manual usage. (ASP, .NET)
  • Configured hardware, devices and software to set up work stations for employees. (Linux, Exchange Server, AOS)
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Leaving reason:

  • Career advancement

Education

Bachelor of Computing -

Hong Kong Metropolitan University
Ho Man Tin, Hong Kong
09.2019 - 08.2022

Skills

PHP - WordPress, Laravel, CodeIngiter, Yii

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Timeline

Technical Manager

PCCW OTT Limited
12.2022 - 03.2023

Technical Manager

Hong Kong Cable Television Limited
04.2021 - 11.2022

Bachelor of Computing -

Hong Kong Metropolitan University
09.2019 - 08.2022

System Analyst

Hong Kong Cable Television Limited
04.2019 - 03.2021

Analyst Programmer

Hong Kong Cable Television Limited
12.2017 - 03.2019

Senior Programmer Analyst

Trumptech (Hong Kong) Ltd
05.2017 - 11.2017

Analyst Programmer

Hong Kong Cable Television Limited
08.2015 - 04.2017

Programmer

HPI Financial Limited
07.2014 - 07.2015

System Support Engineer

Public Bank (Hong Kong) Limited
02.2011 - 06.2014
Nick LauTech Lead, Analytics, Engineering, Transformation