Ngo Yin Cheung

Proven Customer Service Representative at TC2 Ac Cleaning, adept in administrative support and technical troubleshooting, significantly enhancing customer loyalty and online engagement. Demonstrated sales expertise by empathetically resolving complaints, boosting repeat business. Skilled in blending soft skills with hard technical knowledge to elevate user experiences and company reputation. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.