NGA YI LAW
Yau Tong, Hong Kong
Summary
Driven Sale Administrator from Bun Kee (International) Limited, adept in client relationship management and sales support. Leveraged product knowledge and report generation skills to enhance sales team efficiency, achieving company sales goals and improving customer satisfaction. Excelled in mentoring for revenue growth, demonstrating a commitment to results through strategic insight and relationship building.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Sale Administrator
Bun Kee (International) Limited
Hong Kong
07.2023 - 07.2024
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Managed comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to sales team for strategic planning.
- Set and achieved company defined sales goals.
- Managed over 50 customer calls per day.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to sales team for strategic planning.
Sale Coordinator
Chieftech Engineering Limited
Kwun Tong
07.2021 - 05.2023
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
Bachelor of Arts - Chinese Language And Literature
Hong Kong Shue Yan University
Braemar Hill, North Point 09.2016 - 09.2020
Skills
Sales Support
Report Generation
Client Retention Strategies
Sales Presentations
Production Support
Client Relationship Management
Relationship Building
Product Knowledge
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Upper intermediate
B2
English
Intermediate
B1
Timeline
Sale Administrator
Bun Kee (International) Limited
07.2023 - 07.2024
Sale Coordinator
Chieftech Engineering Limited
07.2021 - 05.2023
Bachelor of Arts - Chinese Language And Literature
Hong Kong Shue Yan University
09.2016 - 09.2020
Similar Profiles
Noah NarvaezNoah Narvaez
Team Member 1 at InternationalTeam Member 1 at International
KAMELE FORRESTKAMELE FORREST
Regional Sales Manager at Honey Bun LimitedRegional Sales Manager at Honey Bun Limited
TSZ TING LEETSZ TING LEE
Qualified Kindergarten Teacher at Po Leung Kuk Yip Ng Bun Bun Queen's Hill KGQualified Kindergarten Teacher at Po Leung Kuk Yip Ng Bun Bun Queen's Hill KG