Overview
Work History
Education
Skills
Software
Timeline
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NGA TING YEH

Operator
Tseung Kwan O,NSK

Overview

6
6
years of professional experience
3
3
Languages

Work History

Physiotherapy Assistant

Virtus
05.2023 - 05.2024
  • Utilized modalities such as heat/cold packs or ultrasound machines when appropriate, maximizing therapeutic benefits for each patient session attended.
  • Adapted exercises to suit varied ages and abilities for personalized patient care.
  • Monitored patient progress and reported changes to physical therapist.
  • Documented each patient case with updates in computer system.
  • Worked closely alongside primary physiotherapists, taking detailed notes on their findings during evaluations for further input into patient treatment plans.
  • Handled administrative duties such as scheduling appointments, maintaining accurate records of patient progress, and ensuring all insurance requirements were met.

COVID Fighter

Prenetics
12.2021 - 09.2022
  • Help the nurse to do the pcr test in the quarantone hotel.
  • Help the nurse process paperwork.
  • Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
  • Skilled at working independently and collaboratively in a team environment.
  • Cultivated interpersonal skills by building positive relationships with others.

Sales

Lane Crawford
11.2021 - 01.2022
  • Increased sales revenue by implementing effective sales strategies and coaching the sales development team.
  • Helped sales team complete sales and finalize process.
  • Supported sales efforts by providing pre-sales assistance and post-sales follow-up as needed.

Hotel Staff

Regal Hotels
07.2021 - 12.2021
  • Enhanced guest satisfaction by promptly addressing inquiries and providing exceptional service.
  • Efficiently managed time and resources by prioritizing tasks according to urgency and importance in daily routines.
  • Handled special requests from guests professionally, ensuring their needs were met promptly with courtesy and care.

Bartender

TeaWood
07.2018 - 10.2020
  • Maintained clean and organized dining areas for optimal guest experience.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Cinema Service Assistant

MCL Vinema
04.2018 - 10.2018
  • Established rapport with customers by providing friendly and attentive service.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Offered product samples, answered questions and helped customers find items.
  • Improved customer satisfaction by providing timely and efficient service assistance.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Provided attentive service and proactively assessed guest needs.

Education

No Degree - Physiotherapy Assistant Training Course

Red Cross
Hong Kong
04.2001 -

No Degree - Basic Life Support Provider Course

American Heart Association
Hong Kong
04.2001 -

No Degree - Care-related Support Worker

Union Hospital - School of Nursing
Hong Kong
04.2001 -

High School Diploma -

Sai Kung Sung Tsun Catholic School
Hong Kong
04.2001 -

Skills

Problem-solving abilities

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Software

Word

Timeline

Physiotherapy Assistant

Virtus
05.2023 - 05.2024

COVID Fighter

Prenetics
12.2021 - 09.2022

Sales

Lane Crawford
11.2021 - 01.2022

Hotel Staff

Regal Hotels
07.2021 - 12.2021

Bartender

TeaWood
07.2018 - 10.2020

Cinema Service Assistant

MCL Vinema
04.2018 - 10.2018

No Degree - Physiotherapy Assistant Training Course

Red Cross
04.2001 -

No Degree - Basic Life Support Provider Course

American Heart Association
04.2001 -

No Degree - Care-related Support Worker

Union Hospital - School of Nursing
04.2001 -

High School Diploma -

Sai Kung Sung Tsun Catholic School
04.2001 -

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