Dynamic hospitality professional with a proven track record of delivering exceptional guest experiences through strong interpersonal skills and a commitment to service excellence. Expertise in resolving guest concerns, coordinating team efforts, and adapting swiftly to changing needs ensures seamless operations. Proficient in front desk management and customer relations, complemented by effective communication abilities that foster positive interactions. Recognized for reliability, collaborative spirit, and the ability to achieve results in fast-paced environments.
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The Society of Hospitality and Real Estate (SoHo) President -Representing the school to participate in different events -Interacting with guests and students from all around the world -Monitoring progresses and assisting team members -Ensuring quality work of the team -Organising events such as inauguration ceremony and annual dinner -Leading the team to accomplish tasks