Ng Tsz Bun Edmond
Tseung Kwan O
Summary
Veteran IT with over 20 years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
IT Officer
iOne Financial Press Limited
Central, Central And Western District
2023.10 - Current
- Maintain and administer servers, including AD, File server, M365, DNS Server, FTP Server, NAS( Synology, QNAP), WatchGuard Firewall, etc.
- Responsible for hardware and software upgrades, installation and manage software license and renewal.
- Liaise with IT/Telecom Services Vendors.
- Network design and setup Network. (VLAN P2P VPN MPLS SD-WAN,etc.)
- Provide user computing support. (Windows/MacOS) (More than 100 people)
- Plan datacenter migration.
- UPS replacement and disposal.
- Preparatory AGM /EGM activities device for client
IT Officer
A-1 Bakery Co.,Ltd.
Shek Mun, Yuen Long District
2023.07 - 2023.09
- Resolved all computer-related issues (network, printer, PC, IP phone etc.) (More than 70 people and 100 shops)
- Follow up Shop Broadband application, BMO charge and installing.
- Microsoft Admin portal.
- Cooperate with Fuji to serve as a print server.
- Office relocation.
- Follow up with vendors to set up CCTV, WiFi AP, network cabling, and FaceID device installation.
Technician
HKEX (ISS)
Central , Central And Western District
2023.04 - 2023.06
- Setup Video Conference ( Teams, Zoom, VOOV, WebEX)
- Monitor Cooler Machine.
- Follow-up and monitor vendor maintenance.
- Cooperate with Electrical contractor to complete WR2.
- Follow up Renovation project.
IT Manager
Porite HK. Ind. Co., Ltd.
Kwun Tong, Kwun Tong
9 2005 - 3 2023
- Resolved all computer-related issues (network setup, printer, PC, etc.) (6 people)
- System data migration from japan system to SAP.
- Setup Side to Side VPN connect to Japan site.
- Supported SAP system applications and managed data entry.
- Responsible for monthly and quarterly sales reports.
- Managed warehouse staff operations and assisted with auditing tasks.
- Coordinate the full use of QR-CODE for item labels.
- Assisted in company relocation and renovation projects.
- Follow up on the Japanese general manager’s residential decoration project.
IT Support Officer
I-NEM CO. Ltd. / A2ic Co., Ltd.
Causeway Bay, Eastern
2002.03 - 2005.08
- Provided computer/server maintenance and repair services to company and individual clients(Japanese).
- Assisted clients in network cabling (Cat5e) and network setup.
- Manage Email server.( linux )
- Follow up company and individual client Broadband and 56K Internet application and installation.
Education
Diploma in UNiSOFT Certified Network Expert - Project Management -
UNiSOft
Mong Kok, KYT 2003.08 - 2004.08
EG512406 Electrical Certificate -
VTC
Cheung Sha Wan 2021.09 - 2023.04
Japanese Basic Intermediate Certificate Course -
HKU SPACE
2006.09 - 2010.11
Skills
Computer installation and repair
Network setup (VPN, MPLS, SD WAN, VLAN)
SAP system management and application
Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
Basic electrical work
Basic renovation work
Project Planning
User Support
IT Vendor Management
Training
- ChatGPT Certificate, Maya Education Center, 06/01/24
- Access and Excel VBA 2007/2010, Welkin Computer Training, 04/01/12, 05/31/12
- Shipping Document Processing Unit II Course, FLU, 09/01/08, 11/30/08
- Shipping Document Processing Unit I Course, FLU, 11/01/06, 01/31/07
Timeline
IT Officer
iOne Financial Press Limited
2023.10 - Current
IT Officer
A-1 Bakery Co.,Ltd.
2023.07 - 2023.09
Technician
HKEX (ISS)
2023.04 - 2023.06
EG512406 Electrical Certificate -
VTC
2021.09 - 2023.04
Japanese Basic Intermediate Certificate Course -
HKU SPACE
2006.09 - 2010.11
Diploma in UNiSOFT Certified Network Expert - Project Management -
UNiSOft
2003.08 - 2004.08
IT Support Officer
I-NEM CO. Ltd. / A2ic Co., Ltd.
2002.03 - 2005.08
IT Manager
Porite HK. Ind. Co., Ltd.
9 2005 - 3 2023