Summary
Overview
Work History
Education
Skills
Training
Timeline
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Ng Tsz Bun Edmond

Tseung Kwan O

Summary

Veteran IT with over 20 years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.

Overview

2025
2025
years of professional experience
7
7
years of post-secondary education
4
4
Languages

Work History

IT Officer

iOne Financial Press Limited
Central, Central And Western District
10.2023 - Current
  • Maintain and administer servers, including AD, File server, M365, DNS Server, FTP Server, NAS( Synology, QNAP), WatchGuard Firewall, etc.
  • Responsible for hardware and software upgrades, installation and manage software license and renewal.
  • Liaise with IT/Telecom Services Vendors.
  • Network design and setup Network. (VLAN P2P VPN MPLS SD-WAN,etc.)
  • Provide user computing support. (Windows/MacOS) (More than 100 people)
  • Plan datacenter migration.
  • UPS replacement and disposal.
  • Preparatory AGM /EGM activities device for client

IT Officer

A-1 Bakery Co.,Ltd.
Shek Mun, Yuen Long District
07.2023 - 09.2023
  • Resolved all computer-related issues (network, printer, PC, IP phone etc.) (More than 70 people and 100 shops)
  • Follow up Shop Broadband application, BMO charge and installing.
  • Microsoft Admin portal.
  • Cooperate with Fuji to serve as a print server.
  • Office relocation.
  • Follow up with vendors to set up CCTV, WiFi AP, network cabling, and FaceID device installation.

Technician

HKEX (ISS)
Central , Central And Western District
04.2023 - 06.2023
  • Setup Video Conference ( Teams, Zoom, VOOV, WebEX)
  • Monitor Cooler Machine.
  • Follow-up and monitor vendor maintenance.
  • Cooperate with Electrical contractor to complete WR2.
  • Follow up Renovation project.

IT Manager

Porite HK. Ind. Co., Ltd.
Kwun Tong, Kwun Tong
9 2005 - 3 2023
  • Resolved all computer-related issues (network setup, printer, PC, etc.) (6 people)
  • System data migration from japan system to SAP.
  • Setup Side to Side VPN connect to Japan site.
  • Supported SAP system applications and managed data entry.
  • Responsible for monthly and quarterly sales reports.
  • Managed warehouse staff operations and assisted with auditing tasks.
  • Coordinate the full use of QR-CODE for item labels.
  • Assisted in company relocation and renovation projects.
  • Follow up on the Japanese general manager’s residential decoration project.

IT Support Officer

I-NEM CO. Ltd. / A2ic Co., Ltd.
Causeway Bay, Eastern
03.2002 - 08.2005
  • Provided computer/server maintenance and repair services to company and individual clients(Japanese).
  • Assisted clients in network cabling (Cat5e) and network setup.
  • Manage Email server.( linux )
  • Follow up company and individual client Broadband and 56K Internet application and installation.

Education

Diploma in UNiSOFT Certified Network Expert - Project Management -

UNiSOft
Mong Kok, KYT
08.2003 - 08.2004

EG512406 Electrical Certificate -

VTC
Cheung Sha Wan
09.2021 - 04.2023

Japanese Basic Intermediate Certificate Course -

HKU SPACE
09.2006 - 11.2010

Skills

Computer installation and repair

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Training

  • ChatGPT Certificate, Maya Education Center, 06/01/24
  • Access and Excel VBA 2007/2010, Welkin Computer Training, 04/01/12, 05/31/12
  • Shipping Document Processing Unit II Course, FLU, 09/01/08, 11/30/08
  • Shipping Document Processing Unit I Course, FLU, 11/01/06, 01/31/07

Timeline

IT Officer

iOne Financial Press Limited
10.2023 - Current

IT Officer

A-1 Bakery Co.,Ltd.
07.2023 - 09.2023

Technician

HKEX (ISS)
04.2023 - 06.2023

EG512406 Electrical Certificate -

VTC
09.2021 - 04.2023

Japanese Basic Intermediate Certificate Course -

HKU SPACE
09.2006 - 11.2010

Diploma in UNiSOFT Certified Network Expert - Project Management -

UNiSOft
08.2003 - 08.2004

IT Support Officer

I-NEM CO. Ltd. / A2ic Co., Ltd.
03.2002 - 08.2005

IT Manager

Porite HK. Ind. Co., Ltd.
9 2005 - 3 2023
Ng Tsz Bun Edmond