NEETHU VARGHESE
Software QA Engineer
Hong Kong
Summary
- Over 9 years of experience in Software Industry with Quality Assurance and testing of Web, Mobile, legacy applications and Client-Server applications developed in Agile and Waterfall methodologies
- 2 years of experience leading a QA team, overseeing processes to ensure delivery of high quality software products.
- Backed by strong credentials including a Computer Science degree, ISTQB Foundation Level Certification for Software Tester; advanced command of various testing suites, development methodologies and monitoring tools.
- Proven skills in software quality assurance. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
QA Lead
Lalamove
03.2021 - Current
- Led team of QA engineers and managed quality assurance process for mobile and web application development projects.
- Led successful launch of several high-profile projects as QA Engineer and as QA delivery lead.
- Analyzed business requirements and liaise with Product Owners, design team and developers to resolve any ambiguities.
- Collaborated with stakeholders to define test objectives, scope, and QA deliverables.
- Developed and executed comprehensive test plans, including functional, usability, and localization testing.
- Led defect management efforts, ensuring prompt identification, prioritizations, and resolution of issues.
- Streamlined QA processes for improved efficiency, resulting in reduced critical production issues.
- Conducted root cause analysis on production issues, implementing preventative measures to reduce future occurrences.
- Built automated test scripts to handle repetitive software testing work.
- Closely monitor app performance, stability and crash free rate and understand app user engagement.
- Provided technical guidance and mentorship to QA team members.
- Coordinated offshore testing teams, ensuring seamless communication and efficient knowledge transfer.
- Assisted in recruitment and training of QA engineers to build high-performing team.
Consultant Test Analyst
Capgemini - HSBC
10.2019 - 04.2020
- Engaged in migration of Internet Banking services to upgraded Banking 2.0 platform for specific Asia markets
- Exploratory testing of new functionalities on Banking 2.0 platform to make sure it meets Business Requirements.
- Performed regression testing on existing functionalities to make sure its bug free.
- Tested application’s compatibility on different browser versions (IE, Firefox, Chrome), localization testing and UI/UX testing as part of UAT.
- Analyzed application failures, reported bugs using JIRA and actively coordinated with the dev team & IT testers, to effectively manage defect lifecycle.
- Conducted post release health-checks.
- Provided support for alpha-go-no-go and in alpha testing.
Senior Engineer (QA Function)
Wistron ITS - Apple Asia
09.2017 - 09.2019
- Validated third party and first party apps integration functionalities of Multi-Language software system, that uses advanced machine learning technologies, on various platforms, to make sure that software is fit for purpose
- Performed different types of test i.e., functional, acceptance, sanity-smoke and regression tests, in test cycles following Agile Methodology and documented test results in test management tools
- Created, maintained and executed automated test cases using homegrown test automation tool (ASTROYD).
- Coordinated with international colleagues for troubleshooting and verification of software bugs and task organization
- Actively participated in regular QA team meetings to discuss testing process and suggested improvements to application design and features
Quality Assurance Engineer
AfterShip Ltd.
06.2016 - 03.2017
- Introduced QA practice in company and building QA process from scratch.
- Adopted, integrated and used test management tool - TestRail - to effectively plan and manage testing cycle.
- Owned QA and end-to-end testing processes of AfterShip secure site, Returns Centre app, and AfterShip Mobile app
- Participated in root cause analysis as well as impact of certain bugs and behaviors with Scrum team.
Programmer Analyst – Testing
Cognizant Technology Solutions Pvt. Ltd.
12.2010 - 06.2013
- Worked on various client projects in Insurance domain.
- Functional role included requirement analysis, design of test scenarios and test cases, preparation of test data, smoke/sanity testing of new builds, testing of applications/systems by validating functionalities, reporting defects and conducting regressions tests.
- Maintained requirement traceability metrics to ensure 100% test coverage.
- Participated in defect discussion and triaging with project team
- Prepared understanding documents for new applications or systems and provided knowledge transfer to team members and cross teams.
Education
MBA - Human Resource Management & Operations Management
Vignana Jyothi Institute of Management
India 04.2001 -
Bachelors in Technology (Engineering) - Information Technology
Amal Jyothi College of Engineering
India 04.2001 -
Skills
Requirements Analysis
Software Development Lifecycle
Test strategy development
Quality Metrics Analysis
Test Plans and Test Methodologies
Defect Tracking and Reporting
Training and Onboarding
Team Mentoring
Defect monitoring
Test Planning
Project Management
Test Automation
Certification
ISTQB - ISEB Certified Tester Foundation Level (CTFL)
Timeline
QA Lead
Lalamove
03.2021 - Current
Udemy Certified - WebServices/Rest API Testing with SoapUI
11-2020
Consultant Test Analyst
Capgemini - HSBC
10.2019 - 04.2020
Senior Engineer (QA Function)
Wistron ITS - Apple Asia
09.2017 - 09.2019
Quality Assurance Engineer
AfterShip Ltd.
06.2016 - 03.2017
ISTQB - ISEB Certified Tester Foundation Level (CTFL)
09-2011
Programmer Analyst – Testing
Cognizant Technology Solutions Pvt. Ltd.
12.2010 - 06.2013
MBA - Human Resource Management & Operations Management
Vignana Jyothi Institute of Management
04.2001 -
Bachelors in Technology (Engineering) - Information Technology
Amal Jyothi College of Engineering
04.2001 -