Natalie Chan Yan Nok
Summary
Motivated and dedicated student eager to seize opportunities and contribute to the advancement of company's mission. Possessing a strong work ethic, prepared to leverage skills and passion to make a meaningful impact. With a positive attitude and genuine enthusiasm for acquiring new knowledge, poised to embrace challenges and continuously grow professionally.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
EVENT CUSTOMER SERVICE OFFICER
GENERAL SECURITY GROUP
2023.10 - Current
- Crowd management: Help manage the flow of attendees, ensuring a safe and organized environment inside the concert venue
- Ticketing and entry: Assist with ticket scanning, wristband distribution, and verifying entry credentials at the entrance
- Emergency response: Follow established protocols in case of emergencies, ensuring the safety of attendees and coordinating with emergency personnel if needed
Summer Trainee
Goodwell Property Management Limited
2024.06 - 2024.08
- Crafting press releases, managing media relations, and developing engaging content for various platforms.
- Supported the team in organizing successful PR events, conducting market research, and maintaining positive relationships with key stakeholders.
- Supported departmental tasks to increase understanding of industry processes.
CUSTOMER SERVICE OFFICER
EDKO FILMS LTD
2022.07 - 2023.02
- Ticketing and box office operations: Sell tickets to customers, handle cash transactions, and operate ticketing systems
- Usher and guide patrons: Direct and assist moviegoers to their seats, ensuring a pleasant and organized experience
- Concession stand operation: Prepare and serve food, snacks, and beverages at the cinema's concession stand
Education
BACHELOR OF SCIENCE (HONOURS) - PROPERTY MANAGEMENT
THE HONG KONG POLYTECHNIC UNIVERSITY
2022.08 - Current
Skills
Accounting & Budgeting
Proficient with POS systems
Excellent interpersonal and communication skills
Proficient in MS software
Team Collaboration
Problem-Solving
Adaptability
Timeline
Summer Trainee
Goodwell Property Management Limited
2024.06 - 2024.08
EVENT CUSTOMER SERVICE OFFICER
GENERAL SECURITY GROUP
2023.10 - Current
BACHELOR OF SCIENCE (HONOURS) - PROPERTY MANAGEMENT
THE HONG KONG POLYTECHNIC UNIVERSITY
2022.08 - Current
CUSTOMER SERVICE OFFICER
EDKO FILMS LTD
2022.07 - 2023.02