Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Nala, Hang Sin Leung

Assistant Administration Officer
Macau,HK

Summary

Accomplished Assistant Administration Officer at ZF Macau, adept in administrative support and office management. Streamlined processes, enhancing efficiency, and accuracy in document control. Proven ability to deliver under pressure, with a knack for fostering inter-departmental communication. Skilled in database management and known for exceptional organizational and reporting skills.

Overview

8
8
years of professional experience

Work History

Assistant Administration Officer

ZF Macau
2019.08 - Current
  • Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
  • Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.
  • Created, prepared, and delivered reports to various departments.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
  • Processed purchase orders, service contracts and financial reports.
  • Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.

Cashier

Legend Heroes Park
2019.03 - 2019.08
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Border Promoter of Sands China Limited

MSS
2017.01 - 2019.03
  • Duties: Site guidance, distributes promotional materials and introduces related events

Special Events Greeter of Wynn Macau

Talent Group Asia
2016.09 - 2016.11
  • Duties: Site guidance, distributes promotional materials and introduces related events

Education

Bachelor of Tourism Retail Marketing And Managemen - Tourism Retail Marketing And Management

Institute For Tourism Studies
Macau
2001.04 -

Skills

Administrative Support

Database Management

Policy and procedure modification

Database Administration

Document Control

Documentation and control

Office Management

Reporting skills

Document Preparation

Meeting Support

Software

Basic Computer Skills include MS Office. Word, Excel, Outlook,

Languages

Chinese (Cantonese)
Native language
Chinese (Mandarin)
Advanced
C1
English
Advanced
C1

Timeline

Assistant Administration Officer

ZF Macau
2019.08 - Current

Cashier

Legend Heroes Park
2019.03 - 2019.08

Border Promoter of Sands China Limited

MSS
2017.01 - 2019.03

Special Events Greeter of Wynn Macau

Talent Group Asia
2016.09 - 2016.11

Bachelor of Tourism Retail Marketing And Managemen - Tourism Retail Marketing And Management

Institute For Tourism Studies
2001.04 -
Nala, Hang Sin LeungAssistant Administration Officer