Basic Computer Skills include MS Office Word, Excel, Outlook,
Nala, Hang Sin Leung
Assistant Administration Officer
Macau,HK
Summary
Accomplished Assistant Administration Officer at ZF Macau, adept in administrative support and office management. Streamlined processes, enhancing efficiency, and accuracy in document control. Proven ability to deliver under pressure, with a knack for fostering inter-departmental communication. Skilled in database management and known for exceptional organizational and reporting skills.
Overview
8
8
years of professional experience
Work History
Assistant Administration Officer
ZF Macau
08.2019 - Current
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Created, prepared, and delivered reports to various departments.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
- Processed purchase orders, service contracts and financial reports.
- Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
Cashier
Legend Heroes Park
03.2019 - 08.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Border Promoter of Sands China Limited
MSS
01.2017 - 03.2019
- Duties: Site guidance, distributes promotional materials and introduces related events
Special Events Greeter of Wynn Macau
Talent Group Asia
09.2016 - 11.2016
- Duties: Site guidance, distributes promotional materials and introduces related events
Education
Bachelor of Tourism Retail Marketing And Managemen - Tourism Retail Marketing And Management
Institute For Tourism Studies
Macau 04.2001 -
Skills
Administrative Support
Database Management
Policy and procedure modification
Database Administration
Document Control
Documentation and control
Office Management
Reporting skills
Document Preparation
Meeting Support
Software
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Advanced
C1
English
Advanced
C1
Timeline
Assistant Administration Officer
ZF Macau
08.2019 - Current
Cashier
Legend Heroes Park
03.2019 - 08.2019
Border Promoter of Sands China Limited
MSS
01.2017 - 03.2019
Special Events Greeter of Wynn Macau
Talent Group Asia
09.2016 - 11.2016
Bachelor of Tourism Retail Marketing And Managemen - Tourism Retail Marketing And Management
Institute For Tourism Studies
04.2001 -
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