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MUTTO MATTHEW
Operation Executive
HongKong,Kowloon
Summary
High-achieving Operations Executive with demonstrated skills in integrating operational strategies, building partnerships, and developing new revenue streams. Skillfully internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible, and resilient in resolving issues. Also as a motivated Graphic Artist skilled at creating letterheads, signage, and other business-specific materials. Talent for translating company vision into a suite of useful graphics and related designs.
Overview
3
3
Languages
3
3
years of post-secondary education
8
8
years of professional experience
Work History
Operations Executive
V Brands Limited
HongKong
12.2020 - 02.2021
- Increased company profits through performance optimization strategies and efficiency improvements.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Defined strategic goals and worked with teams, departments, technology and processes to align systems to targets.
- Maintaining the online store and company website
- Create online Sales & Marketing campaigns and reaching out to potential customers online.
- Maintain the HKTV MALL online store for Company.
- Assist the store manager for Retail Sales, Stock Maintenance, visual merchandising.
- Maintain the company's overall IT work ( Media advertising - FaceBook, Instagram and Media News ).
- Product Design, Product repacking and description design
Product Designer /Graphic Designer
Ore International Company Limited
HongKong
06.2020 - 11.2021
- Suggested enhancements to product design that would improve user experience.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Monitored workspace to keep safe and free of debris.
- Documented each step in product's design process for use in manuals.
- Converted project specifications into drawings and other materials that would be used to create product.
- Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
- Conducted research, gathered information from multiple sources and presented results.
Graphic Designer - Freelance
Forever 18 Limited
HongKong
01.2020 - Current
- Created aesthetically-pleasing advertisements that complemented products.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Designed creative digital displays used in on-line advertising for local businesses.
- Put together videos for social media, advertising and informational purposes.
- Developed and implemented licensed products for retail sale.
- Created designs and collaborated with technical team to complete projects.
Digital Marketing - Owner
CatCrabStudio
Hong Kong
01.2019 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Input income and expense details into EXCEL-VBA to track business finances and address variances.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
IT Engineer
Primetech
HongKong
08.2019 - 08.2020
- Provided technical support in both on-site and telephone consultations.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Provided secondary training to personnel struggling with technological tools and systems.
- Executed troubleshooting and server support, including in-person and remote situations.
IT Software Developer
Taikoo Primary School
HongKong
01.2017 - 01.2018
- Developed team communications and information for meetings.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Develop mobile apps of learning P1 and P2 Chinese for NCS
- Edit past school events video
- Develop a 95th Anniversary AR project
- Collect and compile a video of all major 95th Anniversary event.
Slasher/Casual Work
Different Company
HongKong
01.2018 - 01.2019
- McDonald - Junior Chef
- Pokka Café - Floor Staff
- HK APA - Background Actor
- Levain Bakery - Junior Barista & Baker & SalesPerson
- One Plus One Bazaar - SalesPerson
Education
Foundation - Computer Science
Hong Kong Institute Of Vocational Education
Chai Wan 01.2015 - 01.2016
High Diploma - Game Software Development (Undergraduate)
Hong Kong Institute Of Vocational Education
Chai Wan 01.2016 - 01.2018
Skills
Digital graphics creation
Strong graphic and visual sense
Purchasing and planning
Cost analysis and savings
Troubleshooting and resolution
Remote support
Production layouts
Design process
Software
Photoshop,PremierePro
Interests
Drawing, Dancing, Music, Reading
Timeline
Operations Executive
V Brands Limited
12.2020 - 02.2021
Product Designer /Graphic Designer
Ore International Company Limited
06.2020 - 11.2021
Graphic Designer - Freelance
Forever 18 Limited
01.2020 - Current
IT Engineer
Primetech
08.2019 - 08.2020
Digital Marketing - Owner
CatCrabStudio
01.2019 - Current
Slasher/Casual Work
Different Company
01.2018 - 01.2019
IT Software Developer
Taikoo Primary School
01.2017 - 01.2018
High Diploma - Game Software Development (Undergraduate)
Hong Kong Institute Of Vocational Education
01.2016 - 01.2018
Foundation - Computer Science
Hong Kong Institute Of Vocational Education
01.2015 - 01.2016