Travel, Nature, Research, Social causes, languages, art
Musangu Mwaba
General Operations Manager
Lusaka,Lusaka
Summary
Reliable employee seeking Administrative Assistant position. Offering excellent communication and good judgment. Ambitious, career-focused, hardworking and passionate with strong organizational skills eager to secure entry-level as an Administrative Assistant in Human Resource environment. Ready to help team achieve company goals.
Overview
1
1
Language
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Teacher Intern
Sesame Street English School and Lang'en international English Training Centerng
Hangzhou, Taizhou, Changzhou, China
05.2019 - 06.2021
- Facilitated students' discussions of classroom topics, helping each explore concepts and expand horizons.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Helped cultivate learning-focused and welcoming atmosphere for students of all cultural and socioeconomic backgrounds.
- Developed activities to help students delve into lessons and obtain hands-on experience.
- Observed classes to identify opportunities to back up teacher or help students.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
- Supported classroom activities, tutoring, and reviewing work.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
Salesperson
Netpro Auto Spares Suppliers and General Dealers
Lusaka, Lusaka
11.2014 - 08.2016
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
Education
International Trade And Economics
Zhejiang Agriculture And Forestry University
Hangzhou, China 09.2016 - 07.2021
Skills
Critical thinking
Customer Service
Cultural awareness
Planning and Coordination
Self-motivated professional
Reading comprehension
Computer skills
Multitasking abilities
Adaptability
Supervision
Organization and Time management
Data management
Good telephone etiquette
Interests
Hobbies
reading, travelling, outdoor activities, exercising and healthcare
Timeline
Teacher Intern
Sesame Street English School and Lang'en international English Training Centerng
05.2019 - 06.2021
International Trade And Economics
Zhejiang Agriculture And Forestry University
09.2016 - 07.2021
Salesperson
Netpro Auto Spares Suppliers and General Dealers
11.2014 - 08.2016