Muhammad Moheen
Khun Khun Abbottabad,Pakistan
Summary
Dedicated professional with a strong focus on customer engagement and service excellence. Proficient in table management, time management, and cash handling, ensuring seamless operations and customer satisfaction. Expertise in menu knowledge, meal recommendations, and handling special dietary requirements enhances the dining experience. Skilled in point of sale system operation and health and safety compliance, maintaining high standards of service. Committed to team collaboration and attention to detail, consistently delivering exceptional food presentation while effectively managing difficult customers.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
As a Waiter
Concordia College
Lahore, Pakistan
02.2022 - 07.2025
- Helped reduce waiting times by swiftly clearing tables after use.
- Delivered excellent customer service through friendly and polite interaction.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Assisted in food preparation, resulting in timely service delivery.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
As a Waiter
Nadeem Tikka House
Lahore Pakistan
03.2020 - 01.2022
- Assisted in food preparation, resulting in timely service delivery.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Managed table settings for optimal dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Handled payment transactions to guarantee smooth customer checkout process.
- Remained calm under pressure, ensuring better performance during peak hours.
Education
Under Matric
Abbottabad Board
Pakistan 03.2009 - 03.2010
Skills
- Customer engagement
- Table management
- Time management
- Service excellence
- Cash handling
- Menu knowledge
- Team collaboration
- Attention to detail
- Health and safety compliance
- Point of Sale operation
- Food presentation
- Handling difficult customers
- Meal recommendation
- Point of sale system operation
- Special dietary requirements
- Cleaning requirements
Languages
Urdu
Advanced
English
Beginner
Punjabi
Fluent
Affiliations
- playing cricket
- running
- watching movies
Timeline
As a Waiter
Concordia College
02.2022 - 07.2025
As a Waiter
Nadeem Tikka House
03.2020 - 01.2022
Under Matric
Abbottabad Board
03.2009 - 03.2010