Muhammad Hisyamuddin
IT Network & Technical Assistant
No 21 Spg 125 Kg Kuala Lurah
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
IT Network Assistant
Boustead Sdn Bhd
Beribi Industry
09.2021 - Current
- Actively listened to Staff, handled concerns quickly and escalated major issues to supervisor.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained office PCs, networks and PABX (IP Phone).
- Imaged and prepared new computers for integration into company networks and systems.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Performed troubleshooting and repaired peripheral devices such as printers, Scanners
- Linked computers to network and peripheral equipment.
IT Field Technician
Expansys Technologies
Brunei Muara
09.2020 - 09.2021
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Performed troubleshooting and repaired peripheral devices such as printers and scanners
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Configured hardware, devices and software to set up work stations for employees
Education
Higher National Diploma - Informatic & Computing
Politeknik Brunei
Ong Sum Ping 06.2017 - 06.2019
Skills
Wireless Networking
Timeline
IT Network Assistant
Boustead Sdn Bhd
09.2021 - Current
IT Field Technician
Expansys Technologies
09.2020 - 09.2021
Higher National Diploma - Informatic & Computing
Politeknik Brunei
06.2017 - 06.2019
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