Mok Wai Lok
Project Executive
Flat A, 17/F, Block 2, Uptown Plaza, N.T.
Overview
6
6
years of professional experience
Work History
Project Executive
Cheil
2024.10 - 2025.07
CRM Project support role
Responsibilities including:
- Marketing Setup for eDM, Push Notification, WhatsApp, SMS
- Performance reports
Marketing Assistant (E-Commerce)
OGAWA
2023.04 - 2023.08
- Monitoring official eShop contents and interface (WordPress)
- Updating other 3rd party OGAWA eShop channels
(HKTVMall, Price.com, The Club)
- Providing eShop customer service
- Supporting offline roadshow events
- Monitoring official social media (Facebook, Instagram)
- Communicating and cooperating with merchants
E-Commerce Operation Administrator
ESDlife
2021.06 - 2023.01
- Providing administration support to the sales team
- Daily, weekly and monthly sales performance reports
- Communicating and cooperating with merchants
- Providing E-shop platform support
- Handling customer special requests and refund cases
- Printing and mailing hard copy receipts
Admin Clerk
Orican Asia Ltd
2019.04 - 2021.05
- Providing administration support to the daily operation of the office
- Providing secretarial support to the boss
Education
Bachelor Degree of Event Management - Business
Griffith University
Australia 2001.04 -
Advanced Diploma - Hospitality
TAFE NSW
Australia 2001.04 -
N2 - Japanese
JLPT
2001.04 -
Skills
- Strong written and verbal communications skills in Cantonese, English and Mandarin
- Good knowledge of computer skills (Microsoft Office, WordPress)
Timeline
Project Executive
Cheil
2024.10 - 2025.07
Marketing Assistant (E-Commerce)
OGAWA
2023.04 - 2023.08
E-Commerce Operation Administrator
ESDlife
2021.06 - 2023.01
Admin Clerk
Orican Asia Ltd
2019.04 - 2021.05
Bachelor Degree of Event Management - Business
Griffith University
2001.04 -
Advanced Diploma - Hospitality
TAFE NSW
2001.04 -
N2 - Japanese
JLPT
2001.04 -