Mok Tsz Wai (Jerry) 莫梓維
Assistant Operation Manager
Summary
As an enthusiastic team player who always assists well with other different teams and co-workers. Experienced in communicating with various customers, cooperating and leading teammates to achieve tasks. Experienced with coordinating logistics operations and leading teams to ensure seamless supply chain activities. Utilizes strong problem-solving skills to optimize processes and improve efficiency. Knowledge of strategic planning and inventory management.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Operation Assistant - Logistics Lead - Assistant Operation Manager
PCGS (Collectors’s Universe)
12.2021 - Current
- Making Report and data analysts for production forecast and evaluate workers performances
- Balanced competing priorities and demands in a fast-paced logistics environment, consistently meeting deadlines and ensuring high-quality outcomes.
- Championed continuous learning among staff members by creating ongoing development programs focused on industry best practices.
- Managed inventory levels effectively by conducting regular audits and adjusting reorder points as needed.
- Ensured compliance with industry regulations and company policies through rigorous monitoring and training efforts.
Clerical Assistant
Legal Aid Department
01.2019 - 03.2021
- Contributed to a positive work environment by promoting effective communication among team members.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Sales Support
PCCW
09.2017 - 01.2019
- Developed sales support materials to assist representatives in effectively presenting product offerings.
- Aided in the development of training materials for new Sales Support Associates, ensuring a smooth onboarding experience.
- Developed comprehensive training materials and conducted workshops to improve the skills and knowledge of the sales support staff.
- Increased sales support efficiency by streamlining processes and implementing new tools.
Education
Bachelor of Science - Business Administration in Management
San Jose State University
San Jose State 01.2014 - 01.2016
Associate of Science - Science
De Anza College
San Jose State 01.2011 - 01.2014
Skills
- Warehouse operations
- Logistics analysis
- Route optimization
- Word
- Excel
- PowerPoint
Contact
6388 1766, moktszwai@ymail.com
Name
Mok, Tsz Wai, Jerry, 莫梓維
Timeline
Operation Assistant - Logistics Lead - Assistant Operation Manager
PCGS (Collectors’s Universe)
12.2021 - Current
Clerical Assistant
Legal Aid Department
01.2019 - 03.2021
Sales Support
PCCW
09.2017 - 01.2019
Bachelor of Science - Business Administration in Management
San Jose State University
01.2014 - 01.2016
Associate of Science - Science
De Anza College
01.2011 - 01.2014
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