Miu King Lee
Logistics Coordinator
Hong Kong
Summary
Experienced customer service professional bringing 7 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about logistics regulations and standards.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Logistics Coordinator
Agility Logistics Limited
11.2016 - 12.2023
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Generated documentation and information required for customer shipments.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Monitored inbound and outbound operations to establish timely delivery of packages.
Retail Sales Worker
3HK Mobile City
07.2014 - 01.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Working Holidays
_
11.2011 - 12.2012
Provision Merchandiser
United Ship Chandler Limited
08.2010 - 10.2010
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
Supervisor
No.1 Telecom
07.2007 - 08.2010
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Sales Assistant
Sasa Cosmetic Company Limited
06.2007 - 09.2007
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
Education
Book-keeping & Accouts
Tsim Sha Tsui12.2007
Hong Kong Instiute of Vocational Education
Kwun Tong06.2006
AOG Hebron Secondary School
Tai Po 04.2001 -
Skills
Microsoft office
Chinese and English word processing
Timeline
Logistics Coordinator
Agility Logistics Limited
11.2016 - 12.2023
Retail Sales Worker
3HK Mobile City
07.2014 - 01.2015
Working Holidays
_
11.2011 - 12.2012
Provision Merchandiser
United Ship Chandler Limited
08.2010 - 10.2010
Supervisor
No.1 Telecom
07.2007 - 08.2010
Sales Assistant
Sasa Cosmetic Company Limited
06.2007 - 09.2007
AOG Hebron Secondary School
04.2001 -
Book-keeping & Accouts
Hong Kong Instiute of Vocational Education