Summary
Overview
Work History
Education
Skills
Date Of Birth
Interests
LAST SALARY
EXPECTED SALARY
AVAILABILITY
References
Timeline
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Miss Ying Yuet Chau

Fashion Advisor
Flat 17, 11/F, Tower 6, Skypoint Royale, The Royale, No.8 Castle Peak Road-Castle Peak Bay, ,Tuen Mun

Summary

With a strong background in product sourcing and management of both physical and online stores. Proficient in introducing products to customers to achieve sales targets, as well as launching cost-effective advertising campaigns across various platforms. Skilled in handling customer inquiries and order fulfillment, with experience in clerical and secretarial tasks.

Overview

18
18
years of professional experience
3
3
Languages

Work History

Fashion Advisor

Le FEMME
01.2024 - Current
  • Provided exceptional online customer service, introducing high-value products, addressing client inquiries, and ensuring a superior end-to-end customer experience leading to consistent sales achievement.
  • Managed the complete order fulfillment process: received orders, coordinated express deliveries, and followed up to ensure accurate and timely transaction completion.
  • Built and maintained strong professional relationships with international suppliers in Europe and Japan, negotiating terms and managing product delivery logistics.
  • Supported business growth by developing and launching targeted social media advertisements on platforms including Facebook, Instagram, and Xiaohongshu, focusing on cost-effective customer engagement.

Fashion Advisor

Le SAC
08.2022 - 12.2023
  • Assist the store in sourcing luxury brands' handbags and leather goods styles every week.
  • Regularly travel to Europe and Japan to purchase goods.
  • Assist employers in operating a physical and online store, such as introducing products to customers to achieve sales targets, responding enquiries, receiving orders, and sending orders by express delivery.
  • Negotiate product supply, price, and follow up on product delivery with foreign and local suppliers.
  • Launch advertisements on various social platforms, such as Facebook, Instagram, and 小紅書, at the lowest cost.

Fashion Advisor

PRETTYLAND JP LIMITED
07.2016 - 01.2022
  • Assist the store in sourcing luxury brands' handbags and leather goods styles every week.
  • Regularly travel to Europe and Japan to purchase goods.
  • Publishing products and promotions on the website, and social platforms such as Facebook and Instagram.
  • Assist the employer in operating a physical and online store, such as introducing products to customers to achieve sales targets, responding to enquiries, receiving orders, and sending orders by express delivery.
  • Formulate and promote product advertising and sales.
  • All clerical work assigned by the supervisor.

Global Securities Processor

Citi Bank
04.2011 - 02.2015
  • Handle client requests for securities account settlement in Hong Kong and 92 global markets.
  • Provide daily support to settlement processes, including payment, secured lending, and contractual settlement set up.
  • Work with the Implementation Manager to complete the client's request.
  • Perform system testing in the UAT environment.
  • Provide training to the Malaysia team for migration.

Clerk

Hutchison Whampoa Properties Ltd.
02.2010 - 04.2011
  • Secretary and clerical support to Project Manager.
  • Arrange travel accommodation for managers who come on business trips.
  • Maintain office day-to-day duties, such as meeting room bookings and receiving calls from sites.

Administrative Assistant

The Office of Ombudsman
10.2007 - 07.2009
  • Secretary and clerical support, such as statistics recording, typing the reply letter to complainants, and Microsoft work.
  • Received telephone message from the complainants.
  • All clerical work assigned by the Ombudsman.

Education

Form 1-Form 7 -

Yan Chai Hospital No.2 Secondary School
Tuen Mun, NTM
07.2006

Skills

Microsoft Office: Word, Excel and Powerpoint

E-commerce Management

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Date Of Birth

3 Sep 1984

Interests

Shopping, turning hobbies into careers, Discovering new topic in computer

LAST SALARY

HKS19,000

EXPECTED SALARY

HKS16,000-HKS17,000

AVAILABILITY

Immediate Available

References

Available upon request

Timeline

Fashion Advisor

Le FEMME
01.2024 - Current

Fashion Advisor

Le SAC
08.2022 - 12.2023

Fashion Advisor

PRETTYLAND JP LIMITED
07.2016 - 01.2022

Global Securities Processor

Citi Bank
04.2011 - 02.2015

Clerk

Hutchison Whampoa Properties Ltd.
02.2010 - 04.2011

Administrative Assistant

The Office of Ombudsman
10.2007 - 07.2009

Form 1-Form 7 -

Yan Chai Hospital No.2 Secondary School

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