MIRANDA TING
Summary
Reliable business professional with experience in service project management, business process improvement and solution selling. Proven track record of successfully streamlining business operations and reducing costs. Exceptional channeling, and partnership management. Skilled at mentoring staff, integrating ideas and customizing approaches to support GTM strategies.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Business Consultant
IBM Consulting
Hong Kong
12.2021 - 12.2022
- Primary role to develop client relationships (C-level and Directors) and support go-to-market (GTM) strategy
- Pitched plans and business strategies to potential partners to boost long-term business success and increase profit levels.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Engagement for the discovery, understand the client's upcoming needs, introduce new methods, practices. Taking story telling skill to manage their journey.
- Facilitate and drive internal processes, develop business proposal, SOW preparation and resources arrangements, especially on ITSM and ITBM project implementation.
- Align the IBM cluster Leadership team and IBM Sector teams (industry experts) to together define, scope, propose, and close related opportunities in Hong Kong Market.
- Industry/ Business Project : Insurance, IT, Manufacture. Cloud migration analysis, align requirements and transformation projects -Application modernization assessment, outsourcing plans
Head of Sales
PCCW Global Limited
Hong Kong
10.2015 - 12.2021
- Lead the overseas sales team of 5 members of Indochina region (Thailand, Myanmar, Cambodia, Laos and Vietnam)
- Grew sales and boosted profits, applying proactive management strategies, manage sales operation and enhancing sales training in both HK and oversea team.
- Handled customer relations issues, enabling quick resolution, and attend conventions , meetings for expanding opportunities.
- Bridge in all around mobility & data solution to match the building management platform, create partnership with SI, ICT and Telecom players in related countries.
- Develop and manage the Pan-pacific capacity solution, Data center, Backhaul solution connection , the Cloud/ Hybrid cloud advisory projects.
- Pan-pacific data connectivity, cable landing station connections and local loop network, all the vertical business
- Join the special project task force and co-host as commercial leader for a smart building project with Pacific Century Property Development, the commercial building located in Jakarta, Pacific Century Place
- Covering Product & Services -Wholesales data capacity (All range of Transmission Data, Cable BackHaul, Cable landing station, SD-WAN, IP) -Regional PoP outsourcing -IPX solution, IP transit services -Cloud & Hybrid Cloud Connection -Digital transformation solution -IoT / Unified Communication project
- Special project: Commercial lead of the 5-years managed solution (sub-sea cable NOC network), which location are all crossing 13+ countries. Join the special project task force and co-host as commercial leader for a smart building project with Pacific Century Property Development, the commercial building located in Jakarta, Pacific Century Place
- Performance achievement - 2016 Star Achiever - 2017 Gold Achiever - 2018 Star Achiever - Promotion to Head of Indochina at Jan 2019
- Weblink : https://www.pccwglobal.com
Sales Manager
HGC
Hong Kong
02.2011 - 10.2015
- Focus on the wholesales data demand between Indochina region, US and Europe operators
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Achieved 15.2M HKD in new revenue in 2014
- Substantial revenue growth from existing customers such as Citic Telecom, CPCnet, Equinix, KDDI Telehouse, Level 3, SingTel, Syniverse Technology, TATA communications, Thomson Reuters, Verizon Business
- Manage and drive my virtual team (pre-sales consultant, vendor management, services assurance, project management, operations support) in different Asia offices, driving vendors to achieve the business targets
- Align and lead the 3rd party suppliers to meet the customized project standard, and set up review plans.
- Covering Product & Services: -Regional and Global , HK LL network solution -IPX solution, IP transit services -Regional PoP outsourcing project -IT integration and CPE hardware project
- Weblink : https://www.hgc-intl.com/
Channel Account Manager
PGi
12.2006 - 01.2011
- Accountable for revenue growth from existing channel partners in HK and South China
- Working with counter parts in Greater China, USA and EMEA, office to achieve and manage customer expectation
- Oversee the entire sales process from successful pre-sales design to sales and through implementation to ensure highest customer satisfaction
- Provide account management for strategic customers such as Allianz, CLSA, Daiwa Securities, IBM China, Mizuho Securities, Nomura, Chanel AP, Adidas China, Bank of America (Merrill Lynch), JP Morgan Chase Japan
- Products & Services: -Outsourcing solution for analyst reporting application-Project based multi-media messaging applications-Web-conferencing -International Toll-Free services
- Weblink : https://www.pgi.com/
Education
Postgraduate Diploma - Integrated Marketing Communications
HKU School of Professional And Continuing Education (HKUSPACE)
Hong Kong 09.2006 - 2008.04
Bachelor of Arts - Economics
University of Toronto
Toronto Canada 09.1993 - 1997.05
Skills
IBM Consulting Wayundefined
Additional Information
Volunteering : BeMyEyes and Asia Society Hong Kong Center, part time event staff
E-book Reading Club
The MiPace, the boutique E-book reading club which have 5 members. This reading club only takes digital format and we always check the publishers' marketing plan for reading devices review time by time. The club is focusing on the novels about historical background plots, and we also love to share the detective novels as well.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Consultant
IBM Consulting
12.2021 - 12.2022
Head of Sales
PCCW Global Limited
10.2015 - 12.2021
Sales Manager
HGC
02.2011 - 10.2015
Channel Account Manager
PGi
12.2006 - 01.2011
Postgraduate Diploma - Integrated Marketing Communications
HKU School of Professional And Continuing Education (HKUSPACE)
09.2006 - 2008.04
Bachelor of Arts - Economics
University of Toronto
09.1993 - 1997.05
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