Ming Yin Ho

Maintained accurate financial records, including sales reports, expense tracking, and budget management.

• Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
• Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
• Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
• Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
• Developed loyal customer base by consistently delivering high-quality products and personalized service.
• Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
• Already covered initial cost in a short period of 3 months.

• Implemented comprehensive reporting systems for tracking progress towards KPIs, enabling data-driven decision-making at all levels of management.
• Launched successful marketing campaigns for product promotions and special events, driving sales growth in the region.
• Mentored junior team members, fostering professional development and career growth opportunities within the organization.
• Optimized resource allocation across the region by analyzing market trends and identifying potential growth opportunities.
• Received Good Performance Award for 5 years in row. e.g. Great improvements award, Outstanding Staff award, Outstanding Teams award etc.

• Accepted and processed cash, check, and card payments.
• Established strong rapport with prospective clients through strategic networking efforts, leading to increased business referrals.
• Led monthly presentations on best practices in achieving success as a Senior Sales Assistant, resulting in improved team performance.
• Exceeded sales targets consistently through effective negotiation and closing techniques.
• Received Promotion already once passed the probation.
• Highest Sales Target achievement is 150%

• Improved customer retention rates through personalized follow-ups after purchases were made.
• Generated consistent sales revenue by establishing rapport with potential clients and identifying their needs.
• Exceeded personal monthly sales quotas consistently through a combination of perseverance, attention to detail, and relationship-building abilities.
• Maintained a well-organized sales environment, enhancing customer experience and facilitating seamless transactions.
• Leveraged strong communication skills to negotiate deals successfully while maintaining high levels of client satisfaction.