Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ming Chun

Summary

  • Enthusiastic and knowledgeable administrative background with various experiences providing operational and management skills in office settings
  • Conditioned to adapting the changing needs of an office and supporting colleagues and leaders with outstanding assistance skills
  • Willing to produce high quality organisational techniques and a positive self-motivation to accomplish excellence
  • A commitment to cautiously and professionally handling confidential tasks
  • Eager and ready to devote my learning attitude and passion to best serve your company

Overview

6
6
years of professional experience

Work History

Junior Wine Specialist

Zachys Asia Ltd.
12.2022 - 05.2025
  • Negotiation with clients to secure profitable auction consignments
  • Perform inspection for auction wines at warehouse and on-site at clients’ property
  • Maintain accurate records of warehouse inventory
  • Provide a high level of customer service to buyers and sellers
  • Assist with sale administration
  • Assist at wine auctions and related events
  • Events management and participation - including client development and entertaining

Senior Customer Service Executive

Kerry Wines Ltd.
02.2019 - 06.2022
  • Support Private, On and off Trade Sales operations
  • Provide professional and quality counselling service and follow-up service
  • Perform other ad hoc duties as assigned
  • Assist in office logistics by preparing work schedule for manual staff, typing documents, maintaining and updating filing system
  • Develop strategy, plans, and optimise all aspects of analysing customer service needs
  • Measure performance and KPI metrics to insure optimisation of department budget

Education

WSET Level 3 -

07.2022

WSET Level 2 -

08.2021

Associate Degree - Business Concentration

Bunker Hill Community College
Boston
05.2017

Skills

  • Wine knowledge
  • Client negotiation
  • Sales support
  • Customer service
  • Event coordination
  • Auction management

Accomplishments

  • 2017 Bunker Hill Community College Dean’s List
  • 2016 Hult Int’l Business School MBA Program Scholarship Candidate
  • 2015 Business Honour Society of Alpha Beta Gamma Invitation
  • 2015 Phi Theta Kappa International Honour Society Invitation
  • 2013 Bunker Hill Community College Magazine Chinese Representative

Languages

Chinese (Cantonese)
First Language
Chinese (Mandarin)
Proficient (C2)
C2
English
Proficient (C2)
C2

Timeline

Junior Wine Specialist

Zachys Asia Ltd.
12.2022 - 05.2025

Senior Customer Service Executive

Kerry Wines Ltd.
02.2019 - 06.2022

WSET Level 3 -

WSET Level 2 -

Associate Degree - Business Concentration

Bunker Hill Community College
Ming Chun