MICKEY YU
Hong Kong
Summary
Adept in facilities and vendor management, I excelled at Bloomberg L.P., enhancing operational efficiency and stakeholder engagement. My proactive risk compliance and budget analysis, coupled with strong interpersonal skills, consistently surpassed KPI targets. Recognized for driving significant improvements, I bring a blend of strategic oversight and effective communication to achieve excellence.
Overview
17
17
years of professional experience
Work History
Facilities Site Manager
Bloomberg L.P.
02.2020 - Current
- Leads and manages General FM Services
- Leads and implements and maintains all Hong Kong offices’ facilities under Bloomberg’s global and local health and safety standards, liaises with building management and administration requirements, conducts regular site inspections, and works closely with security team for a safe and secure environment
- Support external / internal event set up
- Coordinate Move and Space management
- Arranges and validates desks move with business justification/ restack/ WKOPS driven, update occupancy data, layout changes
- Opex Management
- Builds purchasing requests thru iBuy, analyses cost and budgeting, and validates the completion of vendor work/ supplies
- Vendor Management
- Ensures the vendors comply and with deliverables comply with the service level agreement, conduct regular evaluations meetings with the vendors, and co-ordinates with pantry crew on pantry engagement programme
- Stakeholder Management
- Maintains good relationships with stakeholders, and understands their need and request for elite and dedicated customer services
- Food Committee
- Obtains feedback from committee members on pantry/ Grab & Go services for enhancements
- Regional Responsibilities
- APAC Pantry engagement – maintains the APAC event calendar, align planned events with bloomberg community for any pantry engagement across regions
- Workplace Safety – co-ordinates with GHLS team to invite FSMs/ Facilities vendor taking the IOSH training and awareness, facilitates bite size H&S training to all FSMs from third party vendor, and ensure permit to work system is effectively conducted
Facilities Manager (HK Lead)
CBRE Hong Kong Limited
03.2019 - 02.2020
- Lead General FM Services across CKC and KCC – managed enterprise, janitorial and cleaning, and building management services, supported and monitored corrective and preventive business continuity site management, and supported and aligned with account leads in regards to account developments and directions, and ensured KPI, CSAT targets were achieved
- Risk and Compliance – identified operational risks in workplace, safety oversight and propose preventive measures, and ensured onsite staff/ contractors/ sub-contractors complied with relevant health and safety guidelines
- Vendor Management – ensured the vendor has maintained the equipment/ service properly and complied with the service level agreement with regular evaluation
- Critical Environmental Service – worked closely with teams to manage critical systems in general office areas, and coordinated critical activities’ schedules (power down, maintenance schedules, UPS load test, etc.)
Facilities Manager
Jones Lang Lasalle Limited
05.2016 - 03.2019
- Lead and manage general FM services – control room operation, cleaning and waste and catering and security management
- Vendor Management – ensured the vendor has maintained the equipment/ service properly and comply with the service level agreement
- Development Planning – planned future development and budgets were in line with strategic business objectives, ensured SKPI, KPI, CSAT targets were achieved
- Risk and Compliance – identified the operational risk in the building and propose preventive measures
Senior Service Sales Engineer
Schneider Electric IT Hong Kong Limited
09.2015 - 05.2016
- Solutions’ Compliance – maintained a planned maintenance scope for the clients, and monitored the latest statutory development for regulatory compliance
- Client Solution – senior relationship manager for the firm’s key clients, and provided one-stop solutions to satisfy client needs
- Brand Building and Product Analysis – analysed Schneider product/ solutions’ competitiveness, coordinated product/ solution launch campaign, and took a leading role in marketing other electrical works service, and increased the cohesiveness with the client base
Senior Account Manager
Jardine OneSolution (HK) Ltd.
09.2007 - 04.2015
- Award Winner and Team Leader – consistently awarded as a top and star performer, Performance Excellence Award (2012, 2010, 2009), Star of PDS (2012, 2011), and a leader of the Small & Medium Enterprise team
- Product Specialist and Client Solution – provided customised client solutions to existing clients, and prospected, identified and established new clients
- Cross-departmental Projects – worked with cross-functional teams involving product managers, marketing and consultants in the development of an ideal IT integrated solutions for both existing and new clients
Education
Bachelor of Business Administration - Marketing
City University of Hong Kong
Skills
- Facilities management
- Vendor management
- Risk compliance
- Budget analysis
- Stakeholder engagement
- Strong Interpersonal skills
- Operational coordination
Accomplishments
- Pacer for Standard Chartered Marathon, Nike Hong Kong, Present
- Organized fundraising activities for overseas expedition, Raleigh International of Hong Kong, 2005 - Present
- Vice Chairman of the organizing committee, Wilson Trail 2006, Raleigh International of Hong Kong, 2006
Languages
- English, Fluent
- Cantonese, Fluent
- Putonghua, Basic
Degree
B.B.A. (Hons.)
Timeline
Facilities Site Manager
Bloomberg L.P.
02.2020 - Current
Facilities Manager (HK Lead)
CBRE Hong Kong Limited
03.2019 - 02.2020
Facilities Manager
Jones Lang Lasalle Limited
05.2016 - 03.2019
Senior Service Sales Engineer
Schneider Electric IT Hong Kong Limited
09.2015 - 05.2016
Senior Account Manager
Jardine OneSolution (HK) Ltd.
09.2007 - 04.2015
Bachelor of Business Administration - Marketing
City University of Hong Kong
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