Michael Zhao
Summary
Adept at driving project success and innovation, my tenure at HSBC Technology honed my skills in risk management and cloud data solutions. Leveraging expertise in project management and team collaboration, I've led teams to streamline processes and achieve key milestones, including efficient cloud migrations and product launches, embodying strategic thinking and problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senionr Consult Specialist
HSBC Technology
08.2022 - Current
- Provide support, guidance and liaise with internal application team, offshore resources, Group, vendors and users for development on Cloud Data solution.
- Identified and communicated potential risks to stakeholders, ensuring effective risk management.
- Followed company policies and procedures to deliver quality work.
Senior Engineer
GienTech Technology
04.2020 - 04.2022
- Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
- Monitored employee performance to keep projects on task.
- Achieved on-time cloud migration from on-premises to cloud, fulfilling customer requirements.
Trade Sales Assistant
Iprochem Co., Ltd.
07.2011 - 01.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
Operations Manager
Guangzhou Aopu Business LTD
01.2014 - 03.2020
- Overseeing product development and standardizing operational processes. product development and standardizing operational processes.
- Developed and launched products by collaborating with manufacturers and managing logistics.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Bachelor of Science - Business Administration And Management
University of North Carolina At Pembroke
North Carlina07-2011
Skills
- Project planning and development
- Project management
- Risk management
- Project planning
- Team management
- Innovation and creativity
- Product development
- Strategic thinking
- Requirements gathering
- Data analysis
- Problem-solving
- Teamwork and collaboration
Accomplishments
- Led the design and implementation of an ETL tool ("Prophecy") on Google Cloud, enhancing data processing capabilities.
- Implemented robust data lineage tracking using Collibra, improving compliance and governance across data assets.
- Directed the successful migration of on-premises data to Google Cloud, achieving a major reduction in costs and increasing system scalability.
- Automated the generation of 12 key business reports, transforming manual processes into efficient automated workflows.
- Collaborated with cross-functional teams to develop comprehensive testing strategies, leading to successful UAT sign-offs and services go-lives.
Certification
Google Cloud Certified – Professional Data Engineer
ITIL (Information Technology Infrastructure Library)
PMP (Project Management Professional)
PSM II (Professional Scrum Master)
ACP (Agile Certified Practitioner)
HCIA (Huawei Certified ICT Associate)
Languages
Chinese (Cantonese), Chinese (Mandarin)
Native language
English
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senionr Consult Specialist
HSBC Technology
08.2022 - Current
Senior Engineer
GienTech Technology
04.2020 - 04.2022
Operations Manager
Guangzhou Aopu Business LTD
01.2014 - 03.2020
Trade Sales Assistant
Iprochem Co., Ltd.
07.2011 - 01.2022
Bachelor of Science - Business Administration And Management
University of North Carolina At Pembroke
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